Why Is Verizon email not working? What Are The Fixing Steps?

Verizon email not working is a common problem faced by many Verizon users while trying to log into their mail accounts. This error message often appears due to several reasons such as low connection, server glitches, enabled firewall or antivirus programs, invalid email server settings, etc. Hence, go through the troubleshooting tips below to get rid of the error so. Check Solutions For all Verizon email Problems!

 1. Connect Stable Internet To Device

First and foremost, check the internet connection of your device. The problem may occur due to bad internet connectivity. Verizon may not be able to load properly and as a result, the email “Not working” message is displayed on the screen.

Moreover, contact your ISP to make an inquiry about the internet connection you are using.

It can also be possible that the internet is working without error but still users face the “Verizon mail keep loading” problem.

So in this situation, we would recommend you troubleshoot Wi-Fi connection. To do so, turn off and on the router again.

After the router finishes rebooting successfully, now, try logging into your Verizon mail account. We hope that you will be able to log in to your account this time.

 2. Browser Updating & Optimization

Browser updating is the next important thing one needs to do while facing issues in accessing the Verizon account. If you have been using the same browser for a long period of time, then, this may cause problems for Verizon mail.

Therefore, update it by downloading the latest updates. To update the browser, go to “Settings” and follow the on-screen instructions.

Moreover, you can optimize the browser by deleting its cookies or history. To delete cookies, click on the 3 dots icon and go to “Settings”.

After the browser becomes free from all junk files, various issues will be fixed related to emails.

Hence, go to the “History” section of your browser and remove all the unnecessary files.

3. Disable Antivirus Program

In this troubleshooting tip, disable all the security programs such as firewall or antivirus. Simply, go to the settings of your device and turn off this feature. After turning off the feature, you can again open Verizon mail and log into your account. This time, you will face no issues associated with your Verizon email.

If there is something that confuses you a lot, get in touch with Verizon mail support. This way you will be able to get professional assistance.

4. Disable Add-Ons from Browser

Disabling add-ons from the browser is also important if you are unable to use your Verizon mail account well. Hence, go to the settings and click “More” and then, “Extensions”.

There you will see all the add-ons or extensions installed on your device. It is essential to remove all the unnecessary add-ons added to your browser.

Once you delete history and all cookies, Verizon mail will start working fine.

However, if you have just uninstalled the add-ons from the browser, but still facing a Verizon error, check login details.

5. Reset Verizon Password

Entering the wrong Verizon password can be one of the reasons that lead to the “Verizon not working” issue. In this case, you need to check your login details such as username and password.

Furthermore, Verizon lets users reset their password when they forget it. So, make sure to reset the password by following the steps given below.

  • First, open the browser.
  • Next, visit Verizon’s official website.
  • After that, enter your username and click the “Forgot password” option.
  • Once you click “Forgot Password”, you will have to provide some basic details – contact number and recovery email id.
  • After providing the details, there will display a page where you will have to create your new password.
  • Finally, the password will be created so make sure you save this password somewhere so that you don’t get lost it.

6. Update Verizon App

If you are an iPhone user and check most of your Verizon emails on your phone then, keep the mail app updated. So, go to the play store and make sure to download the latest updates by following the on-screen instructions.

7. Consider Updating Device

If Verizon email not working, it is due to incompatibility with devices. So, to fix incompatibility it is also important to keep the device updated.

Go to “Settings” and click the “Update Now” option.

8. Synchronize Verizon Mail

  • At first, go to the “Settings” app and select the Application tab.
  • Next, tap the “Manage Application” option.
  • Then, choose or select All.
  • Thereafter, choose the “Add email” option and add your account.
  • After that, go back to Settings and select the Data Usage option.

 9. Configure Valid Server Settings

Sometimes, Verizon mail may not work due to incorrect server settings. So make sure that POP/IMAP settings are configured the way mentioned below.

POP3 – Incoming mail server – pop.verizon.net.

 IMAP – Incoming mail server – imap.aol.com.

Incoming Server Port Numbers – 995 or IMAP-993-SSL.

SMTP – Outgoing mail server – smtp.verizon.net.

These are settings that you need to configure on your device or iphone.


So, these are tips you can check above to resolve Verizon email not working. However, if you didn’t find it helpful, take help from the expert.