Suruga is a leading Japanese retailer that offers diverse collectibles, including CDs, DVDs, figurines, books, comics, figures, trading cards, and other small items. The platform sells new and second-hand products sourced from Japan. This makes it a good place to buy rare or new items.
How to search on Japan Surugaya
It can be difficult to navigate and purchase on the Surugaya website if you don’t understand the Japanese language. Here is a quick guide to navigating the site.
- In the drop-down menu, choose the category that you want.
- Click the search button to do a search. This button is for buyers who want to carry out a detailed search and use details such as the specific name of the manufacturer, item, JAN code, and year of release code.
- Check the side panel and browse through the shopping categories.
- You will see different headings companies and series on the left-hand side. The first two headings represent New pre-orders and New items. Here, you will find the latest items.
Customers are advised to use an online translator to get a basic idea on the page when searching for the categories. The customer service team is also there to help you navigate in case of Japanese language problems.
Ebuy- Japanese online shopping platform
Since Suruga does not ship overseas, you will need another service. You can buy second-hand goods from Japan Suruga through Ebuy. It is a famous Japanese online shopping platform that has been operating for many years. This company is operating in many regions like Japan, America, Europe, Southeast Asia, and Africa. It provides intermediary services between a customer and Japanese sellers. Therefore, you can source items from any place around the world without leaving your home.
- High efficiency
When buyers are bidding for goods, the system helps them to make bid appointments hence save time. Lastly, it has a manual translation and online translation for two ways of communication and easy transmission of information.
- High quality
This website serves as a middle man between you and the seller. However, the products are high quality, seeing that they are from the best Japanese sellers.
- Low price
It offers reasonable shipping prices, and the products are of great value.
- Payment services
The platform works with licensed 3rd party payment services in order to give users automatic foreign exchange services. This ensures safe and fast payment.
- Top-notch customer service
Operation centers are in Japan and China. It provides customer services, including answering questions, translation, logistics, and warehousing consulting, pre-sale and after-sales services. Also, it has a customer service monitoring system. This process collects customer service statistics work in real-time like response speed, customer satisfaction score, and customers received.
- Purchase on major platforms in Japan
Ebuyjp cooperates with famous Japanese websites to give customers high-quality buying services and Japanese auction. The sources of commodities include Suruga-ya, Rakuten, Mercari, and Japan yahoo. Lastly, it is rich in diverse commodities such as audio equipment, cameras, brand-name luggage, tea props, and antiques.
- Effective storage service
This platform owns a large warehouse in Japan. 95% of the workers, including packaging and delivery personnel, have at least three years of experience in warehousing services. This gives efficient and secure warehousing services. Moreover, warehousing operators undergo one month of training before working. Afterward, they get certificates to show they can give the best services to customers.
