Virtudesk is a virtual assistant company that focuses on equipping business across industries with remote-working professionals. Their virtual assistants (VAs) are trained in business services such as administration, marketing, customer service, sales, real estate transaction coordination, prospecting, accounting and much more.
Starting off as a small company, Virtudesk began expanding when they started working with various partners across different industries. With the aim of providing efficient virtual assistance services to their clients, Virtudesk makes sure that their VAs are punctual and responsive. They are able to do this by using Timedly – their own tracking tool that allows their clients to monitor the productivity and attendance of the VAs. Plus, they also have a workforce team that makes sure all these trained assistants stay on track. They monitor the attendance and activities of all VAs. Since Timedly takes screenshots every 2 minutes, their workforce team members are able to ensure that all VAs are productive and are keeping the clients’ information confidential. Speaking of which, their cybersecurity insurance eases any privacy concerns that their clients may potentially have. This allows them to keep the data of clients safe.
Additionally, they provide training to all VAs which is required for them to graduate before they are assigned to a client. Apart from that, they have account managers who serve as liaisons between clients and Virtudesk. They ensure that each VA is equipped with the skills necessary to perform their tasks with Virtudesk clients. They’re able to do this through regular communication with the clients while coaching and guiding the VAs when necessary.
Virtudesk makes the job easier for businesses. This idea was formed by accident by the CEO, Pavel Stepanov. Pavel worked as a real estate broker for years. He worked 12 to 16-hour workdays and was inundated by administrative tasks. That’s when he decided to hire his first ever virtual assistant. His virtual assistant’s efficiency saved him time and scaled his business faster than he could imagine. Pavel was so impressed that he started to realize that a lot of entrepreneurs and agents could benefit greatly from hiring the right type of VA. Knowing this, he created Virtudesk and along with it, he strategically created systems within his organization that ensured Virtudesk’s VAs are well-vetted, properly trained, and are efficient at their jobs.
Starting a new business and running it efficiently can be a daunting task. This is where Virtudesk comes into play. The essence of virtual assistants is to help people achieve work-life balance; this is the primary reason why VA companies exist in the first place. They strive to provide solutions to entrepreneurs, managers, and real estate agents by offering them affordable and efficient virtual assistance services. In the process, they are helping these professionals save time and energy which they can use to spend with their families and loved ones. Plus, by leveraging well-trained virtual assistants, business owners can grow and scale their businesses at cost-effective rates. With VAs handling the administrative day-to-day tasks, entrepreneurs can focus on 20 percent of the work that produces 80 percent of the results. When entrepreneurs are able to focus on revenue-generating activities, they avoid squandering their time and energy on non-revenue generating activities. Hence, their daily activities are aligned with what’s truly important in both their personal lives and their businesses.
This is a win-win situation for any business, be it old or new. Most of the young entrepreneurs are often found swamped with so many administrative tasks that they start avoiding the big picture or are unable to focus on the main purpose of their business. Hiring resources for daily tasks is not only cost-effective but that also means managing more people – which in turn increases the workload. With Virtudesk, entrepreneurs can leave the menial tasks to the VAs, who are well-trained to perform and give their best, and focus on partnerships and the expansion of their business. This way, they will be able to grow at an exponential rate and reach their targets in much less time and in an efficient manner.
Due to their services to various industries, Virtudesk has won numerous awards and accolades. They received an A+ rating from the BBB, made it to the Inc. 5000 for one of the fastest-growing companies in the U.S., won the Titan Business Award for their achievement in growth, named Best Virtual Assistant Solutions in 2022 by International Business Magazine, as well as termed Growjo and Financial Times’ fastest growing company. However, their greatest achievement lies in the number of problems they have solved for their clients with cost-effective virtual assistant services. Along with this, they take great pride in helping their virtual assistants attain a stable livelihood that allows them to support themselves and their families, while working remotely.
Virtual assistance is not a futuristic idea anymore. It is the need of the hour today and Virtudesk realized its importance early on, becoming the market leaders in providing virtual assistance to companies and organizations across the globe and helping them scale their businesses to new heights.