Today we are facing an increasingly demanding and fierce market due to the pandemic that has caused many companies to take deep breaths to survive and take their success to new levels. This has brought the BPO to the top of business strategies to increase productivity and focus on other necessary areas of the company.
BPO brings great benefits to both small and large businesses just by its definition, but if we look for companies that offer quality and economical service, we can get even more out of this new business technique. For example, business process outsourcing can lower labor costs for the same amount of work as a regular employee. Access to offshore personnel in Albania can easily be obtained at a fraction of the normal cost and with the same amount of quality or much higher quality than a local employee who will spend your time and money, and this is an advantage that you should take advantage of.
Business process outsourcing Albania can mean a lot to the company’s staff overseas, and in the country itself. If we get outsourced employees we can give entry to people in economies that don’t have as many demands, so the cost is quite low compared to your home country.
Also, it is something that is considered very prestigious and of good quality, because the services that the country offers are quite good and they waste quality and talent to attend the services that you simply cannot afford on your own.
It is a new opportunity that allows you to see globalization as an advantage, instead of a threat. Still not sure? We will continue to explain what are the benefits of BPO with an Albanian company and why you should choose Climbia Enterprise as your provider.
Benefits of Climbia Enterprise BPO
Decreased costs and expanded possibilities:
Thanks to the difference in salaries between the contracting countries and Albania, you can get great discounts and consistently outstanding quality. We can estimate that with Climbia BPO you can save up to 70% of the costs if you come from countries outside Europe, and in case you are part of the European continent, there is the possibility to save up to 50%. This belongs to one of the many benefits that hiring us as an outsourcing company can bring you.
Among the opportunities offered by the lower costs in terms of employees, is that we can take advantage of that money not invested in other opportunities for the company, such as new revenue streams (new products or services). And also the possibility that you can use the remaining space for other things.
After you have started to work the non-visible branch in your company, you will be able to calculate your savings base and see new business opportunities even within the field of business service outsourcing, as there are multiple types of services that are not limited to customer service.
They increase the likelihood of success:
Statistics show that 70% of small businesses often fall off the pedestal in less than a year of operation. And 80% of those that survive a year fail after three years of operation. This is not what we say, it is real data from professionals in the area and we cannot change it. But what we can do is to help you to prevent this from happening to you through business process outsourcing, which will allow you to access knowledge that you could not acquire or pay for on your own and for an affordable price that you can afford even if you are a small business.
Increases business efficiency and productivity:
In most of the companies where we have worked, you can analyze the statistics and corroborate that the increase in productivity and quality in the service they have hired is really visible and has boosted the company to another level.
The structure of a company that is driving its way to success, is to use the strengths of your own company and be helped by professional people who have other skills that can not be easily acquired and that would be very complicated to carry on their own. It is not being weak, the biggest international brands and companies like Google or Apple use this kind of strategy to boost the productivity of their business and still stay afloat from the beginning of their journey.
It’s simple to understand: You get the knowledge and professional foundation you need, without having to invest too much in it or have a constant burden on the cashier’s desk.
Possibility to focus on core areas:
Outsourcing some of the business processes of your business would lessen the burden on production managers, so they could focus their energy on other areas of the company, such as brand building, investment in research and development, or in short, focus on what is necessary for the company and needs more time investment.
Savings in infrastructure and technology:
Using BPO decreases the investments you should make if you plan to hire internal people to take care of business processes, for example, spending on infrastructure and quality technology. From the moment you hire Climbia BPO, they are responsible for all this and act with their materials to serve your company.
Still not convinced? Well, we will explain to you a little more about Climbia BPO, which is an Albanian company with more than four years of operation in the country and other areas of the world. We can communicate in more than four languages to break the communication barriers and provide you with a quality service. Our professionals are prepared from our facilities and continue to train every day with multiple consultancies and courses that allow them to keep updated in the most demanding services.
Do not wait any longer and ensure the success of your company with us.