Living in a rental home that’s falling apart is not just inconvenient—it can be dangerous. From cracked windows to broken doors, these seemingly minor issues can put your safety at risk, increase energy bills, compromise security, and lead to bigger structural concerns. Unfortunately, many tenants are left feeling powerless when landlords ignore their responsibility to maintain safe living conditions.
If you’re experiencing ongoing structural problems like broken fittings, loose frames, or gaps in your windows and doors, you may be entitled to a compensation claim for structural issues . These problems are not just cosmetic—they affect the integrity of your home and your right to live safely.
The Dangers of Ignoring Structural Disrepair
Cracked windows and damaged doors may seem like small inconveniences, but over time, they can develop into serious hazards. Gaps around windows and doors can let in damp, cold air, and even pests, increasing the risk of damp and mould-related illnesses. Damaged frames can compromise your home’s security, making it easier for break-ins to occur. Worse, they could signal deeper structural weaknesses that could escalate into unsafe living conditions.
In severe cases, faulty windows and doors may not function properly in an emergency, such as a fire, putting you and your family at risk. Tenants should not have to live in fear or discomfort, especially when the law clearly states that landlords must keep properties in a good state of repair.
What Landlords Are Legally Required to Do
Under the Landlord and Tenant Act 1985, landlords are legally obligated to keep the structure and exterior of rented properties in good repair. This includes:
- Window frames and glass
- External and internal doors
- Walls, roofs, and ceilings
- Foundations and structural integrity
- Floors, stairs, and bannisters
This means that if your windows are cracked, the frames are rotting, or the door is broken and won’t close securely, it is your landlord’s responsibility to repair these issues promptly. If they fail to take action, you have the right to escalate the matter—and in some cases, claim compensation.
Signs That You May Qualify for a Claim
Here are a few signs that indicate your rental property may be in a state of disrepair serious enough to qualify for a Structural Issues compensation claim:
- Persistent cold draughts due to window or door gaps
- Visible cracks in window glass or broken locks
- Doors that won’t shut, latch, or lock properly
- Evidence of water leakage around window frames
- Rusted, rotten, or warped window and door frames
- Increased security concerns due to faulty fittings
If these issues have persisted despite notifying your landlord, and they have failed to act within a reasonable time frame, you could be eligible for both repair services and financial compensation.
What You Can Claim For
Compensation is typically awarded based on the severity of the disrepair, the impact on your daily life, and any health or financial issues it has caused. For structural issues related to cracked windows and broken doors, you may be able to claim for:
- Physical discomfort caused by draughts or damp
- Damage to personal belongings due to water or weather
- Emotional distress or anxiety over safety and security
- Financial losses such as increased heating bills
- Repairs or replacements you paid for out of pocket
The amount of compensation will vary, but successful claims can often recover hundreds to thousands of pounds depending on the duration and severity of the neglect.
Steps to Take Before Making a Claim
Before filing a claim, you’ll need to gather strong evidence and follow a clear process:
- Notify Your Landlord – Always report the issue in writing and keep a copy. This gives your landlord a chance to fix the problem.
- Take Photos and Videos – Document the condition of the affected areas over time.
- Keep a Log – Record how the issue has impacted your comfort, health, and security.
- Seek Medical Advice – If your health is affected, obtain a report from your doctor.
- Get Legal Help – Contact a claims management company or solicitor who specialises in housing disrepair.
A professional team can guide you through the claim process and handle communication with your landlord or their legal team.
Why You Shouldn’t Wait
Many tenants are hesitant to raise issues with their landlord, either because they fear eviction or don’t want to create conflict. But living in a dangerous or unhealthy home is not something you should tolerate—especially when there are legal protections in place to support you.
By taking action now, you protect yourself and potentially others living under the same landlord. You also improve your living conditions and may receive the compensation you’re rightfully owed for the hardship you’ve experienced.
Final Thoughts
Your home should be your sanctuary, not a source of stress and danger. If cracked windows and broken doors are making your life difficult, don’t wait for the situation to get worse. You have legal rights as a tenant, and your landlord has legal responsibilities to maintain the property you pay for.
Start by gathering evidence, notifying your landlord, and reaching out to professionals who can help you with a Structural Issues compensation claim. A successful claim could mean repairs are finally made—and you get the financial compensation you deserve. If your property also suffers from damp problems, it’s essential to learn how to damp proof a wall to understand the preventive measures landlords should be taking.
