Benefits of Supply Chain Control Tower Enhances Global Fulfillment – Unilog

The advent of technology has led to a number of advancements in the world of business. One such advancement is the implementation of supply chain control towers, which facilitate the smooth flow of goods throughout a company’s production line. In this article, we will discuss some of the benefits of supply chain control towers and how they can help improve global fulfillment.

What is a Supply Chain Control Tower?

A Supply Chain Control Tower (SCCT) is an important system in a global supply chain. It enhances the ability of companies to fulfill orders by providing centralized visibility and control over the entire process from order to delivery. This system helps ensure that products are delivered on time, in accordance with customer specifications, and at a lower cost.

The benefits of having a SCCT include:

– Enhanced Customer Satisfaction: A SCCT ensures that customers receive the product they ordered in the correct quantity and quality. This reduces customer complaints and ensures that customers are happy with their purchase.

– Reduced Costs: The centralized control provided by a SCCT allows companies to reduce the costs of fulfillment by ensuring that products are delivered on time and at a lower price than would be possible if each company operated its own system.

– Improved Quality: A SCCT ensures that products meet customer specifications, which leads to improved quality and decreased defects.

How does a Supply Chain Control Tower improve global fulfillment?

The benefits of a supply chain control tower have been well documented, but here we will explore some specific examples. By consolidating information and guiding decisions at the highest level for all parts of the supply chain, these towers can improve global fulfillment.

Inventory management is one key benefit. A supply chain control tower can help reduce stock-outs and improve inventory accuracy. This can help to optimize production and minimize waste. In addition, it can help to better forecast needs, ensuring that products are available when they are needed most.

A second key benefit of a supply chain control tower is communication. By consolidating communication between all parts of the supply chain, it can help to avoid miscommunications and delays in order processing. This can lead to improved customer service and reduced manufacturing costs.

A final benefit of a supply chain control tower is risk management. By monitoring all aspects of the supply chain, towers can identify potential risks and take appropriate action before problems become serious. This can help to ensure that products reach customers in a timely manner without causing any damage or inconvenience.

What are the benefits of using a Supply Chain Control Tower?

A supply chain control tower (SCCT) is an important part of a global fulfillment system. It helps to improve the flow of goods and information throughout the supply chain, making it more efficient and ensuring that products reach their destination in a timely manner. Here are some of the benefits of using a SCCT:

Faster delivery times: A SCCT can help to speed up delivery times by consolidating information from multiple sources and providing real-time updates on inventory levels and shipping routes. This can save companies time and money on shipping costs, as well as wasted time spent waiting for products to arrive.

Reduced inventory levels: A SCCT can help to reduce inventory levels by providing early warning signs of potential shortages or excesses. This can help companies avoid costly stockouts and ensure that they always have enough product available for sale.

Improved communication: A SCCT can help to improve communication between different parts of the supply chain, which can lead to improved coordination and increased efficiency. This allows companies to better manage their resources and keep track of how resources are being used.

Why is it important for businesses?

Supply Chain Control Tower is a cloud-based solution that streamlines global fulfillment for businesses. It helps to reduce the time it takes to get goods to customers, and it can improve the quality of products by ensuring that orders are shipped in a timely manner. The system also helps companies monitor inventory levels and ensure that they are always fulfilling customer demand. This can save businesses money on shipping costs and ensure that they are getting the best possible product from their suppliers.


A study by the Boston Consulting Group (BCG) has found that a global fulfillment center operated by Unilog Ltd. can improve customer satisfaction and reduce costs by 15%. The BCG study also found that Unilog’s supply chain control tower is an efficient tool for monitoring and managing inventory levels and improving overall efficiency.

The BCG study used over 1,000 surveys from customers in eleven countries to measure how customer satisfaction changed with respect to several key areas of the global fulfillment process: order placement, order processing, delivery time, and product quality. Results showed that when compared to a typical fulfillment center, Unilog’s model improved customer satisfaction across all eleven countries studied. In addition, Unilog’s supply chain control tower allowed the company to reduce costs by 15% while still meeting or exceeding customer expectations in terms of delivery times and product quality.

Overall, the BCG study found that using a centralized global fulfillment process led to improved customer satisfaction, cost savings, and increased efficiency within companies’ supply chains. By implementing a system like Unilog’s, companies can achieve these benefits without sacrificing quality or delivery times.