Keeping your office clean should be a top priority. But not all cleaning services can stick to commercial cleaning standards. If you’ve noticed your office cleanliness declining, it may be time to re-evaluate your janitorial service. Consider switching your commercial cleaning service if you observe any of these six red flags.
Inconsistent or Declining Cleaning Quality
You need to keep your eyes open about the cleaning service quality. Don’t you feel that the office cleaning service wipes all surfaces diligently? Do you notice the buildup of dust in hard-to-reach areas? Don’t you get support in cleaning up spills promptly? If the cleaning service doesn’t adhere to office sanitation benchmarks, you need to bring it up with the service provider. The company should have a way to address professional cleaning complaints as well.
Along with that, you may consider switching to cleaning companies. Then you can overcome inconsistent cleaning results effectively. While evaluating cleaning contracts, you must ensure that there is a way to raise complaints about the service. The cleaning company should also be aware of the importance of clean workspaces. Then you can continue to experience the benefits of a clean offer.
Failure to Meet Your Cleaning Standards
Every business has unique cleaning needs, so your janitorial service must meet your standards. Review your contract to confirm your provider is fulfilling all expected services. Are they satisfying daily, weekly, and monthly cleaning tasks as you outline? You should never tolerate a cleaning company that falls behind your standards.
Address any discrepancies, but don’t hesitate to find a new provider if issues continue. The trustworthy cleaning companies will make sure that you don’t have anything to worry about. You should be hiring a new cleaning team that offers such a hassle-free service.
Lack of Professionalism Among Cleaning Staff
The cleaning crew that services your office should conduct themselves professionally at all times. Reports of inappropriate behaviour, loud noises, lack of uniforms, or failure to follow protocol are unacceptable. Bring any conduct issues to your provider’s attention and see if they rectify the problems. If not, it’s in your best interest to switch services.
When you notice that the commercial cleaning service is not professional, you should have a way to provide feedback. Moreover, you must also ensure that there is a way of evaluating cleaning performance.
Failure to Use Eco-Friendly Cleaning Solutions
Using harsh chemicals around your employees poses health risks. Make sure your cleaning service uses environmentally friendly solutions. Check that they are utilizing green-certified products as mentioned in your contract. Lack of transparency around cleaning products is one of the red flags to keep in mind.
You can easily find a commercial cleaning service that uses eco-friendly products. Once you inquire about the cleaning products, the cleaning service should disclose them. Otherwise, you may consider changing janitorial providers.
Poor Responsiveness to Service Requests
Your cleaning crew should be responsive to any on-demand service requests you make. You will make such requests in between regularly scheduled cleanings. Whether it’s an unexpected mess that needs cleaning or a project requiring extra attention, you should feel comfortable reaching out to your provider. Slow or dismissive responses to service calls, or charges for reasonable requests, signal it’s time for a change. If you are getting prompt service, you can meet the cleaning service expectations.
Unexpected Rate Hikes or Add-On Fees
Review your commercial cleaning contract closely and watch out for rate hikes or additional fees outside the agreed pricing. While some increases may be justifiable, dramatic bumps or vague charges likely indicate dishonest business practices. Refusal to justify rate changes is a red flag. Don’t get trapped paying exorbitant rates – seek quotes from competitors if your provider won’t compromise. In the meantime, you should also keep your eyes on the commercial cleaning price vs. value at all times.
While no cleaning service is flawless, you should feel confident your janitorial provider meets expectations. Consistently poor performance or unresponsiveness to your concerns is unacceptable. Prioritise finding a replacement service that aligns with your business needs and standards. With a quality commercial cleaning service, you can rest assured your office environment stays pristine. If you are looking for an office cleaning service to trust in Brisbane, you may connect with Eco Cleaning Brisbane.
Switching janitorial companies does require an investment of time and effort. Identifying the right provider is essential given the impact your cleaning service has on workplace sanitation. It will also ensure employee health and your brand reputation. Moving forward with a new commercial cleaning partner is advisable if your current provider demonstrates the warning signs discussed.