The USPS Customer Experience Survey, available at www.Postalexperience.com/pos, is an online questionnaire designed by the USPS to help them understand how satisfied their customers are. The survey results are then used by the company to make a variety of improvements. For your convenience, this survey is conducted online.
Providing feedback is critical for both you and the company. The company relies on your feedback to determine what needs to be changed to improve customer experiences. It also tells them what works well so they don’t have to focus as much on those. Your responses are critical in assisting the US Postal Service in improving services in your area.
About https postalexperience com pos
The United States Postal Service, as an official government agency, is less than 50 years old. However, it has existed in some form or another for over two centuries. The Postal Service employs over 600,000 people. In addition, USPS currently controls a fleet of 200,000 vehicles and thousands of facilities.
Of course, the Postal Service is responsible for delivering mail to Americans all over the country. Every day, millions of letters and packages pass through the agency’s hands. Americans rely on the Postal Service to deliver their mail. Other parcel carriers are putting pressure on the USPS these days.
HOW TO COMPLETE THE USPS CUSTOMER EXPERIENCE SURVEY
- Go to https postalexperience com pos.
- By clicking on the radio button, you can select your preferred language. Then, to proceed, click Select Language.
- After reviewing the information above and below the diagram, enter your Zip code and + 4 code. This will be at the top of your receipt, just below the Post Office address. When you’re ready, click Start Questionnaire.
- Enter the transaction date (found at the top of the receipt) in the format MM/DD. Even if the month is March, you must enter two numbers, so it is 03.
- Enter the time as it appears on the receipt.
- Answer questions about your satisfaction and how long you waited in line.
- You will be given a space to enter your specific comments. If at all possible, please do this. ELeads CRM Login
- When you’re finished, click Finish Questionnaire.
TAKE BY PHONE:
- Call 1-800-410-7420
