Houston’s relentless summer demands uncompromising comfort. Reliable air conditioning is now a necessity, especially after the global heat rise. New Balance A/C has been a trusted name for Houston families in these demanding times.
New Balance’s dependability is in its honest pricing and exceptional customer care. Even with a proven track record since 1988 and recognition from the BBB for over a decade, what makes New Balance A/C the go-to choice for Houston Homeowners year after year? Let’s take a closer look.
A Legacy of Trust Since 1988
Not all HVAC companies are created equal. Many come and go, but New Balance A/C has been serving Houston for over 36 years. This longevity speaks volumes about their commitment to quality, professionalism, and customer satisfaction.
Over the years, they have built a reputation for repairing and installing air conditioning systems. They have consistently adapted to changing technologies and environmental standards, while always putting customer needs first.
Powered by The Chill Brothers
As a part of The Chill Brothers family now, New Balance A/C continues to honor its roots. Now, they have additional resources to offer more expertise. This means homeowners now benefit from a trusted neighborhood brand backed by a larger network.
Award-winning Service Excellence
We all know our trust matters when choosing an HVAC provider. New Balance A/C has earned the trust time and time again.
- 12-Time Winner of the BBB Awards for Excellence: That includes a 2022 Winner of Distinction Award at Better Business Bureau’s Awards for Excellence event.
- Accredited Since 2004: They have consistently maintained high ethical and professional standards for nearly two decades.
For homeowners, this means extra peace of mind.
Customer-Centered Service That Puts You First
One of the core reasons New Balance A/C stands out is its customer-first philosophy.
Fair and Transparent Pricing
- No Overtime Charges: Emergencies can happen anytime. New Balance makes sure you don’t have to pay extra just because your AC broke down at an awkward time.
- Firm Estimates: Nobody likes surprise fees. Their upfront estimates let you know clearly exactly what to expect.
Always Available When You Need Them
- 7-Day Service: New Balance A/C makes sure help is always within reach, both on weekdays as well as weekends.
- Priority Customer Service: Scheduling is quicker and more convenient than anything you can find.
More Savings, More Comfort
Maintenance is what makes your HVAC system smooth and efficient. However, most homeowners think of it as an “extra” cost. Not with New Balance A/C.
They go a step further to offer the Discount Club. Houston homeowners can enjoy the exclusive benefits of saving money while extending the life of their systems. Members of the Discount Club enjoy:
- Bi-Annual Maintenance Checks to make sure your system is always running at peak efficiency.
- Permanent Maintenance Records that serve as safety and efficiency checks for future reference.
- Up to 2lbs of Refrigerant Charge included if your system needs a boost during safety checks.
- 15% Discounts on both diagnosis and repairs.
- Priority Service to skip the wait and get faster service.
Commitment to Sustainability and the Community
New Balance A/C is locally owned and operated. From Houston’s deep roots, they care about Houston’s future. They have been leading in environmentally responsible HVAC practices long before it was an industry standard.
New Balance recycles:
- Used refrigerant
- Old equipment
- Cardboard packaging
- Thermostat mercury
- Printer ink
- Office paper
This eco-conscious approach is one of the reasons that made them popular among Houston homeowners.
Additionally, they have been active contributors to the BBB Education Foundation. Besides being transparent themselves, they actively educate consumers about scams and fraudulent practices in the Greater Houston area. Choosing New Balance A/C means supporting the wider community.
Residential and Commercial Expertise
Many HVAC companies focus on just one sector. However, New Balance serves both residential and commercial clients with the same high standards.
Residential Comfort Specialists
New Balance offers everything HVAC, from emergency AC repair to new system installations. They make sure every Houston family gets the top-notch service they deserve. All of their technicians are trained to maximize efficiency, comfort, and reliability.
Commercial HVAC Solutions
Businesses across Houston also rely on New Balance A/C professionals. Large or small, all the commercial projects stick to professional standards and precision. The high standards and technical expertise make them a trusted partner across Houston’s business community.
The Choice for Smart Homeowners
When the temperatures go to a discomfort zone, that’s no time to gamble with just any HVAC company. Houston families choose New Balance A/C in these circumstances, because:
- 36+ years of experience serving in the Greater Houston
- Award-Winning Service with 12 BBB Excellence recognitions
- No Overtime Charges and transparent estimates
- Exclusive Discount Club savings and advantages
- Eco-Friendly Practices and community support
- Residential & Commercial Expertise for diverse needs
New Balance A/C combines the best of reliability, professionalism, and affordability. They do that all while delivering cool comfort when Houston needs it most.
Conclusion
Houston summers are tough, but finding the right HVAC company here isn’t. With over 36 years of award-winning services and a true dedication to customer satisfaction, New Balance A/C remains the trusted choice for homeowners across Houston. And, they include everything so you don’t have to look for different providers for different services.
Want to experience the New Balance A/C difference yourself? Call (713) 683-9677 or contact their team today to discover why Houston homeowners trust them for cool comfort year after year.
