When it comes to customer service in the modern world, individuals demand a high level of professionalism and convenience. There is a risk of a negative customer experience when someone spends time on paperwork just to be turned away because they require a notarized document. As a result, customers have higher expectations for a seamless, digital experience as more transactions are conducted online.
Organizations that offer public notary services or accessibility to an online notarization platform can provide ease to their consumers while also enjoying the rewards for their firm. Notary services can help your business in several ways, including:
- Time savings. Both customers and workers can have their documents notarized in a timely manner on-site, eliminating the need to travel to a nearby notary.
- enhanced satisfaction of the consumer
- Customers have fewer procedures to go through, which results in a more positive encounter thanks to the availability of on-site notarization services.
- A more significant number of closed transactions. Every time a customer needs to be directed to a third party to have a document notarized, there is a heightened risk that they will not finish their business with you.
In other circumstances, including at local bank branches, a notary’s services are provided to the general public in addition to notarizing documents used in the company’s internal activities. The ability to perform notarizations in-house is beneficial for enterprises that rely on them regularly, such as lending institutions, car lots, and law offices. In other scenarios, like mortgage lending, where every notarization counts toward revenue and customer satisfaction, even one every day is essential.
It’s evident that the ability to notarize documents is helpful for a wide range of enterprises, but what choices are available? Having a notary public on staff, using an online notarization platform, or both are all viable options for modern enterprises.
Employees who have earned the title of “notary public” are legally permitted to witness signatures and seals on official documents. Any employee who wants to be designated must first pay a fee to apply and then meet the state’s residency and education standards. After their application is approved, they will be sent notary credentials, including official identification and a “stamp” to use when notarizing documents.
The notary public commission is typically valid for a few years before it expires and needs to be renewed in most states. Documents can be notarized quickly and easily with the help of an online notarization. With the advent of remote notary services, many companies can better serve their clients.
In order to maximize their level of flexibility, companies can take advantage of both the services of an on-site notary public and an online notarization platform. For instance, in certain states, in-house notaries can use an online notary platform in order to notarize papers for their clients.
Clients no longer have to physically walk into an office in order to have a document notarized; nevertheless, businesses are still permitted to make use of their in-house notaries.