What should I do if my card is being delayed?

Here’s what you can do, if you had applied for the Bajaj Finserv EMI Network Card more than 8 weeks ago, and it still hasn’t been delivered to you.

There was a time when customers preferred paying in cash for the products they purchased. However, over the last decade, e-transactions, mobile wallets, and the use of credit and debit cards have become prevalent.

Banks are now partnering with e-commerce websites, brands, and retail outlets to offer additional discounts and offers, which reduce the cost of the product by as much as 10 percent.

Additionally, e-commerce websites now also give customers the option of exchanging their old devices and gadgets, which further brings down the cost of the product.

Using a credit card to make the payment, while giving the customer the option of opting for EMIs, also burdens them with high-interest rates, which can substantially hike the price of the product.

This is why customers now prefer purchasing big-ticket items by using the Bajaj Finserv EMI Network Card. The EMI Network Card comes with a pre-approved loan of up to Rs. 4 lakh and allows shoppers to purchase their favorite products while paying for the item in monthly installments.

Furthermore, by using the EMI Network Card, you can also opt to purchase the product on No Cost EMIs, which eliminates the need for paying any additional interest rates or processing fees.

With the added convenience of applying for the card either online through the customer portal, or offline by visiting a partner store, avid shoppers and regular consumers now prefer using the EMI Network Card over conventional cards like credit cards and debit cards while shopping.

When you apply for a new EMI Network Card, it usually takes up to 8 weeks for you to receive the physical card. However, there may be occasions when it can take longer, because of external, unforeseen reasons. If you’ve applied for the EMI Network Card more than 8 weeks ago, and still haven’t received the physical card, here is what you need to do.

Check the Bajaj Finserv EMI Network Card application status

Before doing anything else, you can check the Bajaj EMI card status, by either visiting the customer portal – Experia, or logging in using your credentials, or by using the Bajaj Finserv Wallet app. You can get all the information you need, including the status of your Bajaj Finserv EMI Network Card, by either logging into your account on Experia or by using the Bajaj Finserv Wallet app.

Alternatively, you can also get in touch with Bajaj Finserv customer care to get an update regarding your EMI Network Card. You can talk to a customer care executive by either giving a missed call on 8506889977, or by subscribing to WhatsApp assistance.

The Bajaj Finserv customer care executive will then get in touch with you and will resolve your queries. You can also raise a request online, following which you will be contacted by the Bajaj Finserv personnel.

If for whatever reason none of the above-mentioned solutions are helpful, you can also use virtual assistance on the website through the chatbot BLU. You can talk to a customer care executive in real-time, and get an update on the status of your EMI Network Card.