December 09, 2022/New Delhi/PRNews/- Knowlarity, as India’s leading provider of cloud-based business communication solutions, is adept at addressing the dynamically evolving communication challenges of organizations and meeting customer expectations. Having secured a dominant position in the industry of cloud-based smart solution providers with various cloud telephony solutions like cloud call centers, virtual phone numbers, IVRs, etc., Knowlarity specializes in streamlining business communication channels.
The growing popularity, flexibility, and benefits of cloud-hosted solutions for business phone calls encourage the use of virtual numbers instead of traditional phone numbers as part of this revolutionary communication technology.
Knowlarity’s Virtual Number is a cloud-based number that helps businesses address a vast array of work-related issues that would otherwise be impossible to manage. Whether it is a large company or a small start-up, building a specialized contact channel with cloud-based numbers is a must. It helps businesses reach more potential customers and gives them a competitive edge by helping them increase sales and enhance customer service.
Equipped with smart call routing, recording, tracking with IVR integration and 99.9% uptime assurance, Knowlarity provides you a centralized virtual number with a specified area code to meet the needs of businesses at their best. A virtual number with IVR integration is meant to promote cost effectiveness, increase productivity, and boost conversion rates through centralized business communications. Not only this, but it also encourages mobility and remote-work possibilities for increased workforce productivity.
Businesses can extend their clientele and boost their bottom line with the potential of virtual numbers, which enables businesses to seamlessly answer a massive volume of customer calls at the same time. Knowlarity’s cloud-based virtual number helps in monitoring all incoming calls and offers detailed call insights leading to better decision making and increases productivity while giving agents insight into client’s satisfaction. Virtual phone numbers are not tied to any infrastructure and don’t require encrypted devices; thus, they increase cost effectiveness. And they are a crucial element for the current business atmosphere for both hybrid and remote workplaces.
A virtual number is a modern-age solution for the organizations to streamline their business communications for an improved customer experience with no compromise on reliability, security, or privacy. The demand for virtual numbers has witnessed a major surge in recent years, with an increasing number of enterprises using them. Using virtual numbers gives a sense of authenticity and professionalism. It also gives businesses more flexibility and scalability, as well as the ability to track and measure call analytics to deliver improved customer experiences and strengthen their services.
Knowlarity enables automated communication by allowing operators to work online via the cloud. It allows businesses to work on an effective communication network via cloud solutions such as click-to-call, number masking, multi-level IVR systems, toll-free numbers, progressive dialers, and more. Knowlarity has the ability to empower your teams with virtual working solutions to ensure business operations aren’t affected by enabling working from anywhere. For more information, please visit https://www.knowlarity.com