Top 8 Questions about VoIP Phone System – Business VoIP UK

8 Things you must know about VoIP before you start to invest in Business VoIP System


Are thinking of shifting your old office phone system to a Modern Cloud-based PBX or VoIP technology? Before investing, read this article completely to understand VoIP phone technology. This blog won’t just help save your money, but will also educate you about the advanced features of the VoIP System. 


‘Future Market Insights’ predicts that the corporate market segment of VoIP will grow up to 204.8 billion subscribers in 2020.


What is VoIP? How VoIP works?

VoIP or Voice over Internet protocol is a way that allows businesses to make cheap phone calls using an internet connection rather than using a conventional landline setup. 

VoIP phone system doesn’t rely upon physical wires. It’s simpler and adaptable to expand lines or connections on a single network, especially when expanding your workforce. 


VoIP provider UK like Business VoIP offers hosted PBX services with basic, standard, and premium plans. You can sign up for a 30-day free trial. 

With VoIP, your monthly charges remain under £15, and you save your money and update your telephone to the cloud-based technology. The VoIP Business expert team will host your entire phone system.


  • Is VoIP phone services cheaper than a landline?

Yes, VoIP services are more affordable than a traditional landline. 

Running a business more challenging especially because of high cost, Voice over IP really can actually cost-effective and cuts the cost of external hardware, wires, expensive setup and maintenance. It increases overall efficiency with up to 60% saving than conventional PBX phone systems.

VoIP business can help you decrease your business costs significantly and increase your revenue.


  • Is VoIP better than Landline phone? 

In terms of functionality and features, VoIP is no match with the landline. If you prefer quality and team collaboration then VoIP solution is best for your businesses. VoIP services are more affordable, flexible, and scalable as compared to a traditional landline. 

VoIP telephone system is a great choice for SME’S. With VoIP, you can make phone calls through your computer, mobile phone, or desk phone; you only need an active Internet connection.

Some of the most popular and common features of VoIP systems include:

  • Portability & Mobility
  • Call recording
  • Call forwarding
  • Call analytics
  • Auto Attendant (IVR)
  • Voicemail to text
  • Unknown call rejection
  • Scalability

and much more.


  • Does VoIP phone system require a phone line?

In simple words, VoIP phone system does not need any physical wire to make inbound or outbound calls as compared to a landline that requires physical wires to make calls. In VoIP system desk phones are connected to your Internet connection. In addition, Web phones and softphones can also be interlinked to your VoIP phone system via the Internet. This allows you to get easy access to your office or business phone system from any place where an Internet connection is available.


  • Is VoIP reliable or traditional PBX? 

Landline is a reliable service but for the short term as compared to the latest VoIP technology. The advanced business communication features of VoIP phone system are specially designed to offer flexibility, mobility, and reliability for all sizes of businesses. With a modern cloud-based phone system you get no dispersion in terms of quality, performance, reliability and trustworthiness from the provider.   

The term reliability stands for performance and trustworthy.

Study shows that 99.9% of people in the UK are satisfied with the modern VoIP cloud-based system.


  • Can existing traditional phone system be replaced with the VoIP phone system?

Definitely yes, with a VoIP phone system, you can use your existing landline phone and you can also use your old landline phone number. This also signifies that VoIP system is a cost-effective solution for all companies and for those who want to upgrade their system from traditional PBX phone systems to VoIP phone system. VoIP also offers advanced features at a fraction of the cost compared to conventional PBX phone system.


  • Is VoIP system really secure?

Yes, when evaluating VoIP services, corporate consumers consider many factors, for instance, the strength and security of the services. VoIP security has evolved over the years. Business VoIP provider Uk can prevents business phone systems from DoS attack by using firewalls, rigorous monitoring, and redundant servers.

In addition, some products have been launched with some extra security features with authorised end-user login that can be very handy to protect against any kind of malware.


  • How to setup VoIP phone system?

You have three possible ways of making VoIP calls; you can make VoIP calls by using a VoIP software application over the existing internet bandwidth. 

The two other ways of making VoIP calls include:


  • VoIP adapter 

VoIP adapter is a hardware that is connected with your Ethernet or with your PC. There are many VoIP adapters that work with GSM lines, ISDN lines and for standard analogue telephone lines.


  • SIP-enabled phones

SIP-enabled phones are used to manage and set up phone calls. To get all the advantages of a VoIP system you need to have a SIP-enabled device for your business. 

There are two options you can choose from:


  1. Change your old analog telephone system to the SIP phone by an adapter.
  2. Purchase a new hard phone that will be similar to your traditional phone system but will enable you to connect to the network.

Sapna Singh

Sapna is working in the Tech & Science domain in one of the top universities. She has published research papers and case studies in Technology & Science. She is an avid blogger in the domain of Tech & Gadgets, finance, Business, Entertainment. you can also find him on social networking platforms.