BUSINESS

Top 10 Cloud-Based Business Phone Systems for Small Businesses

Business phone systems are a great way to save money and time. They offer features like call recording, voice mail, and auto attendant that are usually not found in traditional phone systems. These systems are also easy to set up and maintain.

Businesses with a small number of employees or those who don’t have the space or budget for a physical office can benefit from using these systems.

In this article, we have compiled a list of the top 10 cloud-based business phone systems for small businesses so that you can make a more informed decision about which one is best for your company.

1) Novocall

Novocall is a business phone system that supports call-driven lead generation efforts. Its suite of call automation features includes a click-to-call widget, an autodialer, and call tracking to help you boost the performance of your phone system. It also offers several integration options to CRM and productivity tools, such as Salesforce and Google Analytics. 

2) Grasshopper

Grasshopper is a virtual phone system for entrepreneurs and small businesses that allows you to call, text, send custom greetings, inbound fax, and more. Aside from calling features like extensions and call transfers, the software also offers a virtual receptionist service.

3) Ooma

Ooma is a VoIP telephone service provider for both residential and business organizations at an affordable price. It provides advanced features such as team messaging, video conferencing, and integrations with Salesforce and Zendesk.

4) Vonage

Vonage is an all-in-one UCaaS that allows businesses to communicate with their customers through voice, text messaging, video conferencing, and more. Vonage boasts over 50 advanced calling features including call flip, automatic call distribution, and a business inbox.

5)  RingCentral

RingCentral is a cloud-hosted unified communications system that offers several calling, collaboration, and mobile features and tools. With unlimited global calling, instant messaging, screen sharing, and cloud call recording, you’ll have all the tools you need to run your business without boundaries.

6) 8×8

8×8 is a UCaaS platform that integrates multiple communication methods such as mobile support, video conferencing, session initiation protocol (SIP) trunking, and internet fax. 8×8 also integrates with several other systems including Outlook, Salesforce, Sugar CRM, and Zendesk.

7) Nextiva

Nextiva is a VoIP phone service that offers cloud-based and on-premise implementations for businesses as well as call centers. It has features such as voice, video, collaboration, SMS, chat, and surveys, as well as dedicated platforms for sales, customer service, and remote workforce management.

8) Aircall

Aircall is a cloud phone system and call center software that supports call-driven workflows across sales and support teams. Aircall offers several integration options to CRM and helpdesk software so your reps can manage calls easily. It has features like call queueing, a shared call inbox, and contact management. 

9) Toky

Toky is a virtual phone system for businesses of all sizes to set up virtual call centers. Some of its features include a power dialer, live call button, and call monitoring to support sales agents in their outbound outreach efforts. The software also offers virtual phone numbers to over 60 countries, allowing you to scale your business internationally. 

10)  Five9

Five9 is an all-in-one cloud contact center software for inbound, outbound, and omnichannel contact centers. You can communicate with your customers through multiple channels such as phone, chat, email, or social media. The software’s smart omnichannel routing feature allows you to assign the right representative to a customer to facilitate customer communication and improve customer satisfaction. 

Which business phone system is the one for you?

And there you have it! 

So which business phone system will you choose?

Regardless of which you use, it’s important to note that having a good business phone system can be beneficial in many ways. It can help increase productivity, improve customer service, and reduce costs.

sudarsan

Sudarsan Chakraborty is a professional writer. He contributes to many high-quality blogs. He loves to write on various topics.