Strong internal communication plays an important role in creating a positive, thriving company. This is the reason why many businesses are using social intranet software for communication and collaboration. This collaboration solution is a lot more than a storage space for files and folders. Successful social intranet software has both a clear intent and a real purpose. It connects people across projects, departments and locations. From corporate strategies to company norms, intranet serves the purpose of go-to place employees can access to ask questions on procedures. This collaboration solution can also be used to teach, inform and coach employees. This improves their knowledge and productivity.
However, you can achieve these goals when this tool itself survives and thrives in your company environment. You must be able to do the required customization and integrations so that intranet can increase communication and collaboration between employees, departments, branches and remotely working employees while decreasing turnover rates. This will not only increase employee productivity but also reduce employee dissatisfaction.
For this, your social intranet solution has to be meaningful, organized and focused and also provide business value. A company succeeds when its workforce is positive and productive. So, the intranet solution must keep your employees motivated. Now, the question is – how to get your employees to adapt to this intrapersonal communication?
The following three tips will help you:
1. Provide Value
Implement your social intranet software in a way that values your employees. These employees working for you are also consumers of your intranet. To fulfill their assigned roles, they invest their time and services in the intranet. So, they should be able to jump through hoops. For example, they should be able to navigate to what they are looking for. So, provide value for the time they are investing in. Give your employees a product that they want to use. You can do this in the following ways:
a). Set Clear Objectives
It must be clear to your employees what they can learn, receive and enjoy while using the collaboration solution. Tell them how they can use this software to make their voices heard in the upper office. They can interact, collaborate and work with employees working in different departments.
b). Make It Easy
Make sure that your intranet solution is intuitive and responsive. Navigation must be easy.
c). Encourage Interactive Communication
The intranet solution should provide opportunities for online engagement. Allow your employees to comment on blogs and articles. Give them a dedicated space for feedback. Set aside a space for question and answer sessions. Encourage them to voice their opinions and suggest improvements. The intranet should be a mutually beneficial way for employees and executives to engage.
2. Emphasize Usefulness
It should keep your employees aligned on strategy company-wide. Keeping your workforce informed is a big step towards employee satisfaction. Following are the techniques you can try:
- You can post regular corporate news. Let them know about the things happening at the place of their work.
- Help your employees in achieving their deadlines by using event calendars. These calendars can help in tracking progress and achieving daily, weekly and monthly goals.
- Give them access to necessary documents and forums. Make it easy for the executive to upload these documents and start forums.
- Make sure that your intranet is content-rich and streamlined. It should be easy for employees to find the information they need. Remove obsolete or old content regularly.
3. Build Community
People are encouraged to be more productive when they feel connected. The right intranet helps in creating a company culture in which people care about each other. Use it as a tool to encourage a feeling of community. Let them build personalized profile pages. Add social features they can use to communicate their ideas.