Things to Consider When Choosing a Right Freight Forwarder

Freight forwarders are plentiful. A simple Google search would reveal a plethora of companies willing to ship your products internationally. There is, however, a significant distinction between any freight forwarder and a decent freight forwarder.

If your company is new to international shipping, you can not realise how important freight forwarding is. The wrong decision will lead to bad logistics management, which can sabotage your global expansion efforts. Choosing the right freight forwarder, on the other hand, will make all the difference when it comes to international shipping.

Continue reading to learn how to find the best freight forwarder for your business. The following article discusses the factors to consider when selecting a freight forwarder for your company’s needs.

What is Freight forwarders?

What is Freight forwarders? – a company that specialises in arranging merchandise storage and delivery on behalf of its shippers. It typically offers a wide range of services, including inland transportation monitoring, shipping and export document planning, warehousing, cargo room booking, freight negotiation, freight consolidation, cargo insurance, and insurance claim filing.

What does a freight forwarder do?

Freight forwarding company usually ship under their own bills of lading or air waybills, while their agents or associates at the location are tasked with handling document processing, deconsolidation, and freight collection. Often known as a forwarder.

What services do freight forwarders provide?

In general, freight forwarders can offer a variety of services across the supply chain, depending on your particular needs. Some businesses focus on ocean freight forwarding, air freight forwarding, or both.  

At Ruzave, their freight forwarding services includes the following:

Why is it important to choose the right Freight Forwarder for your business?

When goods are transported internationally, there are several essential steps that must be followed in order for goods to reach their final destination. Freight forwarders have access to a large network of logistics suppliers across the supply chain as a result of this. This enables them to link services through multiple modes of transportation, including road, sea, rail, and air. They’ll also have connections with trucking firms, port facilities, international shipping lines, customs brokers, and marine insurance brokers all over the world.

Consider the freight forwarder to be a long-term partner. In order to do so, you must choose a freight forwarder who is familiar with your specific needs and can offer the quality of service that your company requires. Large global forwarding companies typically deal with very large shippers and therefore do not prioritise delivering excellent service to smaller shippers. On the other hand, small freight forwarders can lack the equipment, infrastructure, or networks needed to serve very large volume shippers.

Six steps to choosing a freight forwarder

Choosing the best freight forwarder for foreign or domestic freight forwarding is similar to selecting a main business partner. They must understand your strengths and weaknesses to assist you, be trusted with your money, and care for your end users in the same way you do.

There are a few steps to take in order to make the right freight forwarder decision for you and your industry.

1. Complete your homework.

Before you start looking for a logistics provider, you should consider your company’s transportation requirements, the facilities you’ll need, and the volumes you’ll be shipping. The right forwarder would be able to assist you in growing your company while maintaining a personal level of communication.

2. Think about the industry’s expertise and scope.

Is this freight forwarder familiar with your industry? Freight forwarders are usually capable of moving freight, but they may lack specialised knowledge of your industry. You should do business with a freight forwarder that has a global presence. Do they have a close proximity to the clients and suppliers? Will they be able to expand with you as your company grows?

3. Make sure that risk management is in place

Worldwide transportation, by its very existence, creates insecure conditions. You’ll need a freight forwarder that can minimise risks and deal with problems when they arise. They should be constructive to have options as soon as possible. Cargo insurance is one risk reduction policy. Ask about the different types of freight insurance that are available, as exposing your business to standard carrier liability may be a costly mistake.

4. Verify a broad range of facilities

If your company requires multimodal shipments or needs to store goods in a warehouse for an extended period of time, you can work with a freight forwarder that offers air freight, sea freight, road freight, and logistics services. You can talk to potential forwarders about all aspects of your supply chain to make sure they can deliver all of the resources you’ll need. If they are only local or have a limited range of services, they will not be able to be versatile when you need to deviate from the standard.

5. Inquire about customer support and contact.

Communication is critical. Logistics is a tricky industry, and your freight should be handled from start to finish by your forwarder. You may, however, require the specifics. When you have questions or concerns, your logistics company can include online monitoring, timely updates, and personal calls.

6. Make sure you have all of the required licences, certifications, and permits.

To handle the cargo, freight forwarders must have various permits and documentation and special licences for transporting sensitive and hazardous goods. Ascertain that your provider has the required licences for you and that they are publicly accessible.

About Ruzave

You can find a list of freight forwarders, shipping agents, maritime service providers, and logistics companies using Ruzave’s worldwide shipping directory, freight forwarder directory, and logistics directory. Our freight forwarding directory has over 10,000 freight forwarders ready to service your freight and cargo transportation needs.


Shipping documents must be transferred as part of the import/export process. Many people are involved, and they all need to communicate essential documents and facts quickly and accurately. The process of exchanging shipping documents between exporters, importers, and freight forwarders is depicted in this article.