The Top 10 Reasons You Should Build Your Own Online Booking App

Why would you want to build your own booking app? Is it really worth the investment and effort when there are so many great SaaS out there? To help you decide, we’ve come up with the top 10 reasons why you should build your own online booking app using AppInstitute’s Booking App builder. Let’s get started!

Important Blog: Growth of Booking Apps Industry and Cost to Build Online Booking App

Reason #1: Make Online Booking easy for your Clients

Online booking is a win-win proposition for everyone. Businesses get leads, sales, and opportunity to provide a great service. Clients get access to exciting new experiences. But at some point, you have to ask yourself – how can I make online booking easier for my clients? There are many ways to go about doing that; one of which is creating your own online booking app that works across all platforms so you don’t have to worry about compatibility issues.

After all, convenience is key when it comes to attracting your customers through an automated and streamlined system. Online booking should be easy; not complicated! And an online booking app makes it just that way.

Reason #2: Organize your workload easily

There is no doubt that you will be always busy in your life. But now, you do not need to be worried about how to manage your work anymore. With Our Unique Online Booking App, managing your workload has never been easier.

As an admin of your own booking system, you can easily organize your clients and tasks accordingly and promote yourself easily. With a clear record of all done tasks, it will help make sure you are on time with all your clients’ needs.

Reason #3: Get valuable Data

The bookings information, while helpful in booking an online appointment, is valuable data for other parts of your business. When you see what day and time slots customers are making appointments for, you can adjust your own scheduling to fit demand. Furthermore, a custom booking app will eliminate any chance of human error. In addition to seeing how your customers prefer to schedule their appointments, you’ll also get detailed information about how each appointment progressed from beginning to end.

If a client was late or didn’t show up at all, having information on these types of situations gives you valuable insight into how you might prevent it in future sessions. This type of data is otherwise difficult to come by without investing in costly software solutions designed solely for businesses offering online appointments.

Reason #4: Privacy and Great Customer Support

Most people have their reservations about booking a hotel room online. This can be a stressful ordeal, even if you are not sharing your financial information or email address with anyone. In order to reassure your customers, make sure to choose an app that offers privacy and great customer support. You will want to give your users peace of mind so they can easily and quickly book a hotel room without hesitation.

This will also help you attract more business from repeat customers and referrals! If you are looking for an app with great security and excellent customer support, They offer 24/7 chat support that is free for all users, no matter what package they sign up for! Their custom-made chat system is top-notch and they have been in business since 2022.

Reason #5: Potential for Growth

By creating an online booking app, you’re catering to a group of travelers that tends to be a lucrative business for many companies. For example, only about 20% of all lodging businesses have their own website. However, more than 80% of all travelers book their reservations through third-party sites like Expedia or Travelocity.

It’s no wonder there is such potential for growth within the travel industry – and with an online booking app, you can tap into it in a big way! By offering customers with fast and easy reservation options through your site and mobile apps, you can become an essential part of their planning process before they even pick up a phone.

Reason #6: Let Your Clients Pay in Advance

Oftentimes, customers are hesitant to pay in advance because they don’t know what services will actually cost them. This is especially true when booking travel or entertainment products and services. When your clients pay in advance, they are able to make a decision quickly and avoid any last-minute payment problems.

This can be especially valuable if you don’t have a lot of staff on hand or if there is ever a hiccup with your product or service – knowing that all payments have been received ahead of time makes you look like a dependable business partner for your clients. Make sure to remind customers that their money will be refunded if anything goes wrong!

Reason #7: Increase Up-sells

Up-sells are a great way to increase revenues. Providing additional booking options that may cost a little more but come with added benefits is an effective way to make more money from every booking. A quick side note: one of our favorite up-sell techniques is sending out a list of available products for your customers to choose from. While most online bookings applications only let you add amenities once at checkout, it’s much easier to get booked if you can suggest additional add-ons before they finalize their purchase.

This list also helps them feel more in control by letting them pick what they want and means they can no longer use any excuse as to why they didn’t book with you.

Reason #8: Reduce No-show Rates

Are no-shows driving you crazy? It’s a fact of life in your industry: not everyone who books will actually show up. In some industries, like restaurants, no-show rates can be as high as 20 percent, and it gets even worse during peak times (think Mother’s Day brunch or Friday night at your favorite steakhouse).

When too many reservations are broken, not only does it have a negative impact on profit margins, but over time consumers will start to lose faith in your brand. So if you run a restaurant or hospitality business with an online booking tool that doesn’t offer cancellations and/or no-show fees—stop what you’re doing and upgrade!

Reason #9) Free up Your Employees’ Time

Most apps nowadays have a mobile component that allow users to manage their bookings on-the-go. This will free up your employees’ time, who can be freed up to do more important tasks rather than answer customer support calls and field questions via email. Having all of your customer’s contact info at your fingertips is also useful in case something goes wrong or someone needs help while they’re out. Better yet, you could create an app for customers themselves so they can also do things like check in before their trip, confirm reservations as well as instantly cancel if needed. Whether it’s through text message or push notifications, customers would appreciate having easier access to these functions.

Reason #10) Reduce Human Error

By building your own booking app, you reduce human error and make it easy for consumers to book an appointment online. With just a few clicks or taps on their mobile phone, they can book a haircut or request an oil change. Customers enjoy being able to easily schedule appointments on their own time and around their busy schedules. For business owners, however, losing control of your calendar can be detrimental to your company’s success:

  • you lose valuable insight into what works and what doesn’t, as well as which times are busier than others.
  • A booking app also eliminates haggling over appointment costs: customers choose their preferred service provider without having to read reviews or sift through listings looking for options that match their preferences.

Final Takeaway

Planning is one of those things that some people just don’t enjoy, but it’s important to really think through your idea and build a business plan. If you’re starting a company, you should ask yourself questions like:

  • Who is my customer?
  • How am I going to sell my product or service?
  • What kind of processes will I have in place for marketing, sales, HR and accounting?

By answering these questions early on and building a solid business plan around them, you’ll find success down the road. The sooner you start thinking about these topics and how they apply to your business idea, the better off you’ll be when it comes time to launch.

Albert S

Albert S. is a Digital Marketing Manager with Hidden Brains, a leading IT company specializing in enterprise web application development, mobile app development, IoT, Cloud and Big Data services. He provides valuable insights to help tech companies, startups and large enterprises build their brand.