Imagine this scenario: it’s the middle of the night, and you wake up with a splitting headache. You know you need to see a doctor, but your regular doctor’s office is closed. What do you do? If you’re a 1 True Health member, you simply log into our website and connect with one of our care navigators. Within minutes, you’ll be speaking with a doctor who can help you determine whether you need to go to the emergency room or if over-the-counter medication will suffice.
No more waiting on hold for hours or wondering if your question will ever be answered — at 1 True Health, we provide our members with concierge service that connects them with doctors 24/7.
What Is Concierge Service?
Concierge service is a type of customer service in which customers have direct access to a live person who can address their inquiries and concerns immediately. This type of service is becoming increasingly popular as more and more organizations realize that customers are more likely to remain loyal when they feel valued and heard.
At 1 True Health, we understand that sometimes our members need to speak with a doctor outside of normal business hours. That’s why we offer a concierge service that connects our members with care navigators and doctors. Whether it’s the middle of the night or on a Sunday afternoon, our members can rest assured that they will always be able to speak with someone who can help them.
The Benefits Of Concierge Service
There are many benefits to using our services. Some of the benefits include:
1. A Personalized Care Plan
Our team of concierge services will work with you to create a personalized care plan that fits your unique needs. We will take into account your medical history, current health condition, and any medications you are taking. We will also consider your lifestyle and preferences to ensure that your care plan is tailored specifically for you.
2. Coordination All Of Your Care Needs
We understand that coordinating all of your care needs can be difficult and time-consuming. Our concierge services will coordinate all of your care for you so that you can focus on what is important to you. We will make sure that you get the best possible care by working with your primary care physician, specialists, and other health care providers.
3. Coordination Of Your Appointments
We’ll coordinate your appointments and schedule reminders so you can focus on your health. We’ll also keep track of your medications and make sure you’re up-to-date on your vaccinations.
4. We’ll Advocate For You With Your Insurance Company
We will make sure you’re getting the coverage you need. We’ll also help you understand your benefits and file claims.
5. We’ll Be There When You Need Us
We can help you find a doctor, get a second opinion, or just answer your questions about your health.
6. We’re Here To Help You Live Your Best Life
We will do it by providing the resources and support you need to make informed decisions about your health.
Conclusion
At 1 True Health, we understand that excellent customer service is essential for maintaining happy, loyal members. That’s why we offer a concierge service that connects our members with care navigators and doctors 24/7. No matter what time of day it is, our members can rest assured that they will always be able to speak with someone who can help them and solve their problems. Suppose you’re looking for superior customer service and around-the-clock access to doctors. Look no further than 1 True Health!
