Found in 2007 in Copenhagen, Denmark, Trustpilot is a consumer review website focusing on businesses worldwide. Trustpilot has branches in London, Denver, Melbourne, Vilnius, Berlin, and New York City. Trust pilot gets over 1 million reviews every month.
Trustpilot focuses on all kinds of businesses; hence you can list any business on it. Having a good rating on Trustpilot can see your business go a long way in attracting customers and having a bigger online presence. It can also boost your business’ SEO ranking on search engines.
Again, companies can respond to reviews on Trustpilot publicly. This can allow you to boost the perception of the customer experience of your company by the kind of responses you make on posts about your company – positive or negative.
Trustpilot is a tool that helps businesses connect with other businesses, customers and clients and build trust with them online.
Trustpilot is especially used by businesses to build and improve customer experience. It also helps businesses stand out on search engine ratings.
Other than reviews and response management, Trustpilot offers other services such as Review Monitoring and Sentiment analysis.
Customers are also allowed to edit their reviews – thus a disappointed customer who left a negative review can be requested to edit it after the business owner tackles his issue.
People who are keen on their spellings can also edit to correct their spelling mistakes. Buy trustpilot reviews uk also has a feature that allows the customer to share their reviews on social media hence enabling it to reach a larger number of people.
- You’ll increase customer confidence in your business. It is a way of advertising your business for free – A review can be as effective or more effective than an advertisement depending on how many people it reaches. Buying Trustpilot reviews places your business on a platform where many people view it and get to know about it in a positive way which is more like advertising your business………. for free.
- In a situation where the reviews are negative, you respond to them accordingly and make the necessary adjustments and changes. In so doing, you evolve your business for the better.
- Good reviews encourage customers to spend more. Research has it that customers tend to spend 31% more on products with positive reviews.
- Increases number of customers – the positive reviews will reach people who would never have heard of your business. These people could end up becoming your customers just from the reviews.