Paying utility bills in Sharjah is now easier than ever with various bill payment methods. Sharjah Electricity and Water Authority (SEWA) offers you both offline and online payment channels for your convenience.
Now, let’s discuss the SEWA bill payment methods via e-services and service centres in detail.
- Methods for SEWA Bill Payments
- Online SEWA Bill Payment
- Offline SEWA Bill Payment
- FAQs
Methods for SEWA Bill Payments
You can pay the SEWA bills online and offline. Let’s discuss the procedures and details of each payment method.
Online SEWA Bill Payment
There are two ways to pay SEWA bills, including:
1. SEWA E-Services Portal
The SEWA E-Services Portal is an online platform for managing accounts. The portal allows users to pay bills using credit or debit cards. SEWA e-services also offer various functionalities related to their SEWA account, including bill payment methods and report leakage or wastage.
Procedure
To clear your utility dues in Sharjah, you must first register for a SEWA account. The steps for the bill payment process are as follows:
- Visit the SEWA website and click on register.
- Select ‘Residential’ or ‘Commercial/Industrial’ on the User Registration page.
- Submit the required details.
- Find the activation email from SEWA and click the link.
- After registration, enter the SEWA bill details you want to pay via the e-pay service.
- Enter your card credentials and pay the bill.
Note: EPAY only accepts full payments, excluding partial settlements. Also, a 1.25% processing fee will be added as a transaction cost if paying with a credit card.
2. SEWA Smart App
The SEWA smart app has a user-friendly interface with English and Arabic languages. The app also monitors your daily energy consumption, along with all features of the SEWA E-services portal.
The SEWA application is available on both the Google Play and Apple App Store.
Offline SEWA Bill Payment
There are several methods to pay SEWA bills offline, such as:
1. SEWA Customer Care Centres
SEWA provides various bill payment methods. However, a customer service centre offers additional convenience by addressing issues during the payment process on-site. This service mainly benefits those seeking personalised assistance or complex account inquiries.
Contact Details
The following are the contact details of SEWA customer care centres:
- Phone and Whatsapp: +971-600-566665
- Emergency Number: 991
- Email: info@sewa.gov.ae
2. Banks
SEWA has partnered with 22 Sharjah-based banks to pay bills conveniently. These banks allow customers to pay their bills in person or from the comfort of their homes through smart channels. Here are some of the SEWA-partnered banks in the UAE:
- Sharjah Islamic Bank
- Al Masraf
- Citi Bank
- Mashreq Bank
- Standard Chartered
- Ajman Bank
- First Abu Dhabi Bank
- RAK Bank
- National Bank of Fujairah
- Dubai Islamic Bank
3. Currency Exchanges
Banks offer services to customers but not the general public. To address this issue, visiting currency exchanges across the emirates is recommended. These centres accept cash and debit cards to settle SEWA bills and clear utility bills at any branch, such as:
- Joyalukkas Exchange
- Al Ansari Exchange
- LULU International Exchange
- Wall Street Exchange
- Redha Al Ansari Exchange
5. Etisalat
Emirates Telecommunication Corporation (Etisalat) and SEWA have partnered for the convenience of their users. You can clear your SEWA dues quickly via Etisalat’s smart payment machines throughout Sharjah. You can find these machines in:
- Manakh Business Centre
- Sharjah Mega Mall
- Sahara Centre
- Matajer Jurainah
- Al Nouf Business Centre
- Sharjah City Centre
6. Emirates Post offices
Another method for payment of SEWA bills is through Emirates Post Offices in Sharjah and Dubai. In Sharjah, there are six post offices while Dubai has 22. This is because most customers work in Dubai, making accessing a payment facility near their workplace easier.
FAQs
1. What Is the Difference Between Dewa and Sewa?
DEWA and SEWA are separate entities providing similar services in different emirates. DEWA operates in Dubai, while SEWA in Sharjah.
2. What Are the Sewa Peak Hours in Sharjah?
The SEWA peak hours in Sharjah are from 02:30 pm to 03:30 pm.
3. How Can I Reduce My SEWA Bill in Sharjah?
You can reduce your SEWA bill by doing the following:
- Use energy-efficient bulbs.
- Avoid full AC usage.
- Turn off appliances when not in use.
- Install thermal insulation.
- Use thermostats.
- Install solar panels.
SEWA bill payment methodf for Sharjah residents are now more convenient. You can settle dues online via the E-Services Portal or app. If not, visit the SEWA Customer Care Centre, banks, or other offline channels.
To read more helpful guides about living in the UAE, visit the Property Finder blog.