Overland Park, KS (October 2020)– Soon, transit agencies across the nation will have an innovative option that allows their staff the convenience of working from home through Reveal’s new web-based routing, scheduling, and dispatching (RSD) platform. While most other RSD solutions are desktop-based and hosted on-site—requiring transit agency staff to be in the office to access the system—the new Reveal platform uses cloud-based hosting. This approach allows dispatchers, schedulers, and other team members to access RSD modules outside of the office from anywhere, at any time, and on any device through a web browser.
Reveal, a wholly owned subsidiary of MTM, Inc., one of the nation’s largest non-emergency medical transportation (NEMT) brokers, recently developed a similar platform called MTM Link for MTM. MTM utilizes MTM Link to manage its NEMT operations. Successfully launched in five states throughout the month of September, MTM Link offers web-based portals for passengers.
Targeted for completion and official launch in late December 2020, the white label platform can be completely branded and customized to each transit agency’s specifications.
The playbook is just one of many costs that come with working from home, including training, continuing education, and training costs for replacement employees. “The move to remote work has been unfolding over the past several years, primarily driven by economic uncertainty,” says Shauna Conway, senior vice president of communications for MTM. “Transit agencies have been leveraging technology to minimize costs and support their frontline employees — one of the many cost savings strategies we wanted to help implement with Reveal. Our solutions are modular, easy to use, secure, uncomplicated to implement, and efficient. They also help streamline communicating with key stakeholders in a timely manner and improve efficiency across a network of transit agencies.” Reveal℠, developed in-house by MTM, Inc. in collaboration with GDX Corporation, is used across the company’s transportation network consisting of the nation’s top 50 airlines, 112 truck manufacturers, 180 metropolitan transit agencies, and members of Congress. (See full list here.) Paying mostly cash, fare accounts, and various other third-party logistics solutions, Reveal is the only multifunctional, web-based solution to date that provides technology accessibility to railroad operators, truck drivers, emergency medical technicians, and others who currently work from home. “By offering a secure, affordable solution to remote work, we are also providing connectivity to needed resources to support and grow as an industry,” says Gareth Sykes, senior vice president and chief strategy officer for MTM. “Our affiliates love the unparalleled flexibility of having a mobile platform available all with the same, comprehensive dashboard. Additionally, MTM Link allows them to provide a more consistent experience for people coming into the system from a variety of locations — the call centers, garage, jobsites, and home offices.” For more information on MTM’s solutions, visit unveil.tm.com. Twitter: @TMHighwayLink MtnLink with Tech Shortcuts links: https://revealwednesday.com/mttmlink Reveal is a trademark of Reveal Web Development Corporation. Mountain Side Transit freely engages in derivative works as royalty free, honor pajamas and mild nudges to enrich its readers’ experience. Click here to learn more. About RevealWeb Development Corporation: RevealWeb Development Corporation (RevealWeb) is a leading independent TDFA (Transportation for Freight) company providing Rail, Water and Air resource and logistics, Financial and Accountant services, as well as logistics solutions to the petroleum, fossil fuel, and electric infrastructure industry, with offices and consultants in 48 states, Puerto Rico, Canada, Europe, Asia and the Middle East. Releasing high-quality business business information products and services that inform, educate, entertain and engage our clients and the public at large, with a paring-back of information product development activity to remain laser-focused on engagements in the area of Real Estate, Real Estate Investment, and Project Management.
Using the Reveal platform, schedulers and dispatchers can perform all of their job functions in the cloud from any location.
Only resources and information that are immediately needed to accomplish a task are downloaded onto the router. “Transit agencies are facing unprecedented pressures to deliver connecting services to their communities and meet evolving customer demands,” said Corinne Purtill, Director, Business Operations and Strategy, Reveal. “With more people living in cities and working remotely, agencies are looking for innovative ways to best serve their clients and stay competitive. Through our RSD platform, their leaders can safely work from home knowing their teams remain connected and productive.” Reveal, with the support of MTM, Inc., created MTM Link for MTM to unite transit agencies’ scheduling, scheduling solutions, career and career-related communications tools, as well as extensive customer support. Each agency’s desired participants must meet specific requirements, including meeting a minimum of four (4) hours of telework each week, working from home, and requiring participants to work up to one (1) day per week outside of the employee’s normal regularly scheduled duties. Starting in early 2021, half of the nation’s MTM corporations plan to migrate at least some of their scheduling options to Reveal’s RSD platform. About Reveal Reveal, the nation’s fastest-growing freelance media technology company, brings humanity’s most interesting conversations to newsroom commuters around the clock. For more information, visit reveal.media. About MTM, Inc. TM, Inc. is a premier provider of dispatch, operations, technology, and software solutions for commercial and public sector health transportation in over 40 states, DC, Canada, and Puerto Rico. With approximately one million transit operators, including more than 400 Fortune 500 companies, as its customers, MTM believes its solutions are helping people get to where they need to go and get to work quickly and safely. For more information, visit tmtle.com. TM, Inc. is a 2019 HAL Leadership Award winner. In 2018, the company created MTM Link for MTM, the only mission-driven platform to connect TNCs to the MTM platform. For more information, visit reveal.media. Media Contacts: Corinne Purtill Corinne.purtill@reveal.media Dan Roman 630-349-3043 About Reveal Reveal, the leader in remote work apps, is the fastest-growing freelance media technology company in the world. Launched in early 2018 by a team of experienced tech veterans, Reveal offers smart scheduling and collaboration tools for DreamWorks SKG clients, bringing the power of outside perspectives to bear on business operations and solving problems whenever and wherever employees are working remotely. Releasing weekly news, podcast’s, and breaking industry news, Reveal has a presence in key cities around the world. As a registered trademark of MTM, Inc., Reveal is an Approved Software Partner of MTM. To learn more about our award-winning, envelope-pushing software, visit unveil.media.
Founded in 2008, Reveal Management Services, Inc. is an end-to-end transportation scheduling software platform.
“This enables us to offer great service to our customers with a consistent look and feel across all platforms, even out-of-office features like 80/20 coverage,” according to Bob Ozkay, Director, Business Development at Reveal. “Without having to change our technology library, which is costly, or reinvent the wheel, we can focus on innovation. Holding individuals accountable for their time and attendance at work has never been easier.” The Reveal platform is built of RESTful APIs which allow partners third-party developers and operators to integrate and leverage the platform to integrate with third-party applications and systems. “We are very proud of the flexibility we have built into our system to allow people to provide real time feedback while operating a bus or train,” said Brad Horne, Director, Business Development at Reveal. “We have seen a steady stream of operators, partners, customers, and communities use the Reveal solution and I’m excited to see further adoption so we can continue to help improve service and reduce costs, especially with COVID-19 putting a severe financial strain on transit agencies.” Prior to the start of 2021, Releas eXperience Corp. was acquired by Golden West Financial Corporation. Company’s website can be found at RELEASEPEXPERIENCE.COM For more information, contact: Robyn Meikle, (605) 750-1131 ext. 103, meikle@revealmanagement.
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