Moove It, a software development company settled in Austin, has set the bar high when it comes to goals for the next few years. Most important on the list of goals—transform the custom software development company into a global software innovation firm by 2025. To attain this goal, COO Gabriel Fagundez says Moove It must continue to keep its laser focus that includes delivering high-quality service in diverse fields such as health, entertainment, finance, telecommunications, and more.
With offices in Austin, San Francisco, Cali, Uruguay, and Columbia, this fast-growing company has consistently made customer service a top priority. Moove It’s customer-centered approach, agile environment, and value-driven methodologies have propelled them to the top of their industry for the past 15+ years. World-known brands such as Disney Streaming Services, Tabula Rasa, Hulu, OneSignal, Unilever, and Shopify work with Moove It to continually deliver state-of-the-art technology that impacts the world.
Moove Its problem-solving experts can provide a variety of solutions to your business issues as well. Mobile and web applications and product consulting are just two of their specialties. Whether you’re a start-up fresh out of the gate or an established company, Moove It can help your business thrive. For example, Moove Its experts worked with Hulu to create a real‑time, computer-assisted data analysis system that analyzes trends and consumer behaviors. This development will help them make critical business decisions that affect their bottom line.
Matt Gelbman, SVP, Software Engineer at Disney Streaming Services, states, “Moove It helped us increase our team’s velocity and capacity. Moove It engineers were able to catch up with our project’s complex architecture and successfully integrate with our full-time staff.” With accolades from heavy-hitters such as Hulu and Disney Streaming Services, Moove It feels confident they can help any business resolve their software and technology issues.
All of this attention to customer service has helped Moove It achieve a Net Promoter Score of 82.02. The NPS is based on customer response when asked if they would recommend the company, product, or service to others. It takes a committed and driven team to receive an NPS at this level. And Moove It is continually impressive when it comes to customer satisfaction.
COO Gabriel Fagundez says Moove Its outstanding NPS score confirms his company’s hard work and dedication to service. “Our final NPS, 82.02, is a simple demonstration of the high quality of our work and a validation of our commitment. This number puts us solidly as a high-end company that truly delivers outstanding services to our clients,” states Fagundez.
Ariel Ludueña, co-founder and CEO of Moove It, says the company’s success hinges on the efforts of their award-winning team, which recently received the Great Place to Work® certificate. Winning this honor is no easy feat. Businesses must score 85 percent in the Great Place to Work Statement. Moove It far-exceeded this requirement, achieving an unprecedented 96 percent. “The focus has always been on taking care of our team members: by nourishing a strong culture and lively environment, and encouraging individuals to grow and develop in healthy, happy surroundings,” says Luduena.
However, Luduena says there’s no room for getting complacent. “Once the results got in, we were, as expected, very happy but concentrated in what we were doing: taking care of the team and the clients.” Luduena and Fagundez know that client satisfaction and overall success rely on having a superior team.
Moove Its success as a software development company stems from its sound leadership, excellent team, and ability to design, develop, and deploy custom software solutions. And, of course, there’s superior customer service. Moove It may have set the bar high in terms of future goals but is well on its way to becoming the global software innovation firm it aspires to be.
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