In the post-pandemic world, organizations are exploring ways to stabilize their business landscape and leverage operations and technologies to create lasting value. In the process, they are shifting their focus to digitization to maximize the existing infrastructural potential with minimal investments. As businesses of all sizes strive to maintain competitive positions, this significant move will yield huge benefits in the long run.
As important and interesting as this move towards digital solutions can be, it takes a complete reevaluation of their priorities to combat accelerating disruption. Allowing significant advantages to stay resilient and functioning around the clock with minimal human intervention, there is no slowing down of digital disruption with evolving customer expectations and a rapidly changing business environment.
If businesses want to cultivate a truly innovative environment, it is immensely difficult to beat the emerging competition around them when deeply entrenched in process silos. It has a corrosive effect on the overall performance of the company and solving this problem is no longer optional but essential.
Whereas businesses were exploring Intelligent Process Automation technologies to rapidly turn their businesses around, the silo loomed over the process chain—unbroken.
Now Hyperautomation is a radical solution to this conundrum. Hyperautomation uses a mix of several seemingly different but interlinked technological stacks—Artificial Intelligence, Robotic Process Automation, Machine Learning, Intelligent Document Processing, Analytics, and Process Mining—and augments them to improve business processes.
Deploying all these intelligent solutions—a combination increasingly called Hyperautomation—can optimize end-to-end business processes like never before. Thanks to its ability to retool business offerings and operations, it has pushed business digitization into overdrive in recent years. In fact, According to PwC’s 24th Annual Global CEO Survey, nearly half of the CEOs plan to increase their rate of digital investment by 10% or more over the next three years.
What is Hyperautomation?
The increasingly complex landscape of technologies and methodologies slows down companies from successfully making the big leap. Hyperautomation seeks to combine many leading intelligent tools to perform complex, integrated tasks far more efficiently. Here is an approach to discovering and applying strategic solutions that can efficiently automate, simplify, and enhance workflows across the organization.
Hyperautomation drives fundamental process redesign by rightly identifying the business processes that can be automated. It employs Process Mining to achieve this first step as it is impossible to transform a process without understanding what goes into it and how to change it for the better. With this sound groundwork, businesses can discover processes that need to be improved and they can then optimize, standardize, and automate the process end-to-end no matter how complex it is.
By taking these individual technologies and designing, structuring, and effectively leveraging their transformative power, Hyperautomation enables enterprises to derive maximum benefits of higher run-rate cost efficiencies and increased return on investments.
How Hyperautomation works?
There were times years ago when RPA was touted as a one-stop solution to all automation needs. Yes, RPA has delivered all its promises: cost-efficiency, time savings, and effective back-office automation. And it relieved people of repetitive tasks.
Hyperautomation creates an interoperable ecosystem that is full of life to enrich customer experiences and empower organizations. It comes packed with process optimization tools, document management solutions (Doc AI), and Analytics (ML, NLP). As such, Hyperautomation will be the key player of transformation, disruption, and competitive advantage as companies embark on their digital transformation journey.
While RPA can handle a huge number of tasks and process volumes of structured data, embedding RPA into the organizational structure is one challenge. On the other hand, deploying and maintaining RPA solutions at scale has become increasingly complex recently. It takes months of analysis just to evaluate the degree of automation that can be achieved for a particular process. And a fundamental limitation: for all its transformative solutions, RPA simply mimics human action. It has no cognitive capability to perform tasks or process unstructured data accordingly. Businesses could automate one task at a time and they had to launch a series of commands to automate a chain of tasks.
Hyperautomation bridges this gap by taking the automation journey beyond RPA and brings in the right intelligent approaches to confront issues that all companies wrestle with. It facilitates a convergence of automation and integration that drive an enterprise-wide automation explosion. Through its comprehensive approaches, it connects operations and previously unrelated functions to develop innovative solutions and new offerings to support emerging client and business requirements.
Moreover, Hyperautomation has unlocked significant value for organizations allowing them to realize sustainable value from their automation efforts and simplifying the operating models.
Individual technologies are insufficient to capture the lasting value and they fail to tackle complexities associated with business processes. Hyperautomation focuses more on redesigning the entire chain of processes and improving core operations to respond to customer demands and deliver customized solutions.
So, do businesses have to throw away their existing infrastructure to introduce Hyperautomation? Does it take a complete overhaul to accommodate this new world order? Quite the contrary. While it is true that legacy systems restrict scalability, Hyperautomation can easily harmonize with your legacy systems, thanks to its incredible flexibility. By synchronizing the current landscape with its modern sophisticated IT architectures, Hyperautomation channels all your efforts towards true digital transformation while increasing productivity, efficiency, and collaboration.
Low-code: The Core Engine of Hyperautomation
Today, businesses move faster than ever before, demanding organizations to become more agile and efficient to keep pace. How fast and efficiently can businesses create a Hyperautomation ecosystem? Leaders should find a way to automate complex, end-to-end operational activities that match the expectations of customers. It was unthinkable a decade ago to strategize, design, execute, and implement an approach as complex as Hyperautomation, let alone do it in real-time.
For that to happen and to tackle problems that underlie the ineffectiveness, low-code can help. Low-code tools are enabling non-programmers to develop business workflow applications. Unlike a block of code written over months by a large group of highly trained developers, low-code transforms programming into a matter of assembling application components through an easy-to-use drag-and-drop interface.
These blocks can be moved around and rearranged so that business users can craft feature-rich Hyperautomation solutions that can easily be integrated into larger business processes. Low-code expedites the development process and thus improves cost savings, CX and engagement, and accelerates time to innovation and time to market.
Deploying the application, tracking issues, and adding new layers of features and updates can be performed quickly. Development velocity is now increasing manifold and companies can now catalyze automation evolution in their business at a rapid speed.
The new age of Hyperautomation and better ROI
Hyperautomation adoption is now poised to soar and it already has been making an unprecedented leap to the mainstream as modern enterprises are looking for solutions to achieving the greatest returns without incurring huge operating costs.
When businesses pursue full-scale Hyperautomation implementation, it can help them discover, analyze, design, measure, monitor, and automate end-to-end business processes and fundamentally stabilize operations. Hyperautomation simultaneously disrupts existing processes, and drives value, while reducing costs. As a result, companies, regardless of their size, can sustain new levels of speed, agility, efficiency, and precision.
