Each printer is incorporated with different software and hardware; thus, your computer should be able to give instructions to each machine. It is where the printer driver comes to your rescue. A driver is software that translates your computer data into a format your printer can understand. If the printer is not installed on your computer, then it won’t be able to detect the printer and complete even a small printing task. Thus, it is essential to install a driver for your printer. You can download drivers with the help of HP Support Assistant.
What is HP Support Assistant?
If you own the latest HP computer or laptop model, you will get a pre-installed HP Support Assistant. It is software that allows users to install and update firmware and drivers. Moreover, it will also offer you troubleshooting tools and assist in keeping your Windows updated and secured.
The good news is that the HP Support Assistant download can also be completed on other PCs, as it also offers support tools and resources for HP printers and computers. It can also be downloaded on smartphones and tablets.
How to Download HP Support Assistant?
As mentioned earlier, HP Support Assistant comes pre-installed on most computers. However, if it is not installed in your Windows 10 or 11, you can manually download it and install it by following the steps shared below:
Step 1: Visit the official HP website and go to HP Support Assistant.
Step 2: Right-click “Download HP Support Assistant.”
Step 3: After the file is downloaded, double-click the exe file.
Step 4: An “User Account Control” dialog box will appear on your screen; click “Yes.”
Step 5: Hit up “Next” to continue.
Step 6: Accept the license agreement.
Step 7: Decide the location where you want to download the file.
Step 8: After this, the process of extracting extent and initializing installation will start.
Step 9: Wait for a few minutes, and HP Support Assistant will be installed in your system.
Side Note: If during the HP Support Assistant download, a message appears on your screen stating, “incompatible operating system,” download the legacy version.
After the HP Support Assistant is downloaded and installed, restart your computer. The software will reflect on your screen as a blue question mark icon, and you can click it to launch the software. You can now access many valuable features, including driver installation and updating.
How to Install Driver with an HP Support Assistant?
Whether you are downloading a driver to set up a new printer or re-installing a driver because if you accidentally deleted it or it has become corrupted, you can easily complete the process with the assistance of HP Support Assistant.
Step 1: Visit HP Customer Support- Software and Driver Downloads.
Step 2: In the search box, enter your printer’s name. On the outer shell of your printer, you will be able to find your printer’s name. Press “Enter.”
Step 3: Different driver options might appear on your screen. Review each and download the necessary one.
Step 4: The most important driver will appear at the top of the list.
Once you have downloaded the drivers, open the downloaded file. Follow the on-screen instruction to install the same.
How to Update Driver with an HP Support Assistant?
After you have downloaded and installed the HP Support Assistant, you can also use it to update the driver by following the steps shared below:
Step 1: To launch HP Support Assistant, hit the “blue question mark” icon on your desktop.You can also opt to type HP Support Assistant in the search box and press “Enter” to launch it.
Step 2: On the “My Dashboard,” you will find all the information, including warranty, device health, product number, and serial number.
Step 3: Click on “Updates” to check available driver updates.
Step 4: Select the driver you want to update or install. Click “Download and Install”
Wrapping Up
For smooth and hassle-free functioning of the printer, it is essential to download and update the relevant drivers. With the help of HP Support Assistant, you can quickly complete this task. We hope this guide has helped you with your endeavor. For further assistance, contact a professional.