Software developer selection is difficult due to the increasing number of vendors available on the market, all offering similar products. Without a proper guideline, the process can be hectic, and you could end up with software that may not be the intended.
Therefore, to select an ideal developer, you should follow specific criteria. You can apply all the criteria available or select a few from the list and base your decision on them. Keeping the selection criteria list as long as possible will help you select the best developer.
- Create a List of Companies
There are different companies currently developing different software for the market. The first process during the selection is to decide which software you need to use and then list potential developers. List the developers in terms of experience, recommendations, and history in manufacturing software for businesses. Alongside this, list the software they develop and their pros and cons to help you in the selection process.
- Security Factors
One of the most important considerations when using software for business purposes is the security features, performance, and capabilities. You need software that can withstand, detect and notify you of potential attacks. The software must also have different security features, both software, virtual, and other physical attributes such as password protection protocols to protect against any form of attack.
Therefore, you should consider the companies that prioritize software security. You also need to review the available options and their security capabilities, then select one that will effectively and efficiently meet all these needs. For a b2b & enterprise software development company, ensure they provide firewalls, VPN, network protection, and virtual and communication channels protection. These features will be critical for protecting information and data exchange between you and your other business partners and clients.
To understand the security capabilities of the software developed by the company, research cyberattack cases reported and investigate what systems were attacked, the frequency of attacks, and the nature and manufacturers of such systems. Ensure you also discuss with them the risk mitigation, data backup, and loss prevention strategies and features inscribed in their software.
- Check Company References
You may not find all the data you need about a software developer from online sources; hence you need to look elsewhere. The best place is to check their references, i.e., the companies they partner with as listed on their websites. You can also check the companies currently using their systems or the businesses they have collaborated with. To get this reference list, you can ask the software developer to provide it then you can conduct a follow-up with the businesses.
Schedule time to ask for some information from the references provided. Ask questions about their services, customer support, compliance standards, whether they met all the deadlines, and how they handle complaints. You can also ask whether they would recommend it to other users and the challenges they encounter or encounter when using the software. Only select those with positive feedback and pay attention to what the references say about the company.
- Consider Referrals from Businesses and Friends
Before considering a potential list of companies, you should speak to other partners, friends, and businesses to understand the software they use and the developers. Seek their opinions about the software developer. You can consider their referrals based on their previous experience with developers and vendors. If unsatisfied with the referrals, keep a positive mind and continue market and developer research to find the ideal developer for your needs.
- Customer Support Services
Every time you have new software, you should focus on the support provided by the developer in case of any challenges. First, consider support services such as post-software implementation, training, customization, and configuration with the company objectives and operations. Confirm whether they offer installation services and support and training arrangements.
The next is support services during installation and implementation. Does the provider offer guideline or support in case of issues such as incompatibility, error messages, or failure to upgrade or update? This is the most critical part for successful software usage; hence you need a company that will support you through the process, streamline the implementation, and ensures everything operates smoothly and efficiently.
The next is after installation and implementation services. Do they offer upgrades and updates? Do they notify you of new updates and developments? In case of any errors that may arise in the future, how responsive can they be to your needs? All these factors will help you select the most user-friendly vendor and establish a long-term relationship with them.
- Discuss Pricing
When considering a software developer, focus on how they price their products. Use the highest prices to judge other developers; most software developers tend to price their products nearly similarly. The variation may arise due to issues such as customer support, additional features, and other guarantees.
If you come across a software developer charging way lower than the market limit, you should avoid the dealer due to quality concerns. Consider developers that price their products at similar levels as market pricing. Developers usually provide such details on their websites; hence you need to avoid internet sources that can sometimes vary due to opinions. Once you collect the pricing information from the developer’s websites, you can compare them to select the best option.
Before you select a developer, understand your company’s software needs, and talk to friends for some referrals. Next, make a list of the potential options, then begin selection based on security factors, customer support, pricing, references, and recommendations. Considering these factors will enable you to remain with a list of about two to three software developers then you can select one.