How to Check the Status of Your Payment in Customer Portal Experia?

India is gradually moving towards becoming a cashless economy thanks to the Digital India mission. As per a report, India witnessed a surge of online transactions by 76% y-o-y in the first quarter of 2021. It encouraged several financial institutions, including NBFCs, to adopt digitisation to streamline the process. NBFCs like Bajaj Finserv also introduced their dedicated customer portal – Experia, to facilitate online customer care services. Starting from Bajaj Finserv online payment to raise complaints, this online platform supports all activities.

However, one cannot avoid technical glitches at times. Therefore, it becomes imperative for individuals to check Bajaj Finserv online payment status, time and again, to ensure successful transactions. 

Steps to check Bajaj online payment status 

Following are steps to check Bajaj Finserv online payment status online – 

Step 1 – Open the Bajaj Finserv Experia portal home page on a browser. 

Step 2 – Click on “My Account” on the top-right of the page.

Step 3 – A login box will appear on the left of the screen. 

Step 4 – Click on “Login” and enter your mobile number or customer ID, or email ID registered with Bajaj Finserv.

Step 5 – Select between “password” and “generate OTP”. 

Step 6 – After authentication, you will be logged in to your account.

Step 7 – Click on “Account Information”.

Step 8 – On the next page, select “My Relations” and choose “View All” from the dropdown menu.

Step 9 – Under “Products Purchased”, click on “View Details”.

Step 10 – Choose a particular product and select “View Details”. 

Step 11 – Now go to “E-Statements” and click on “View and Download Statement”. 

After a certain time, the Bajaj Finserv online payment status will be updated on this portal. To maximise the benefits, individuals can also download the Bajaj Finserv Experia App. It will save you from logging into your account whenever you need to access it. However, to get the updates, your bank account should be registered with ECS Mandate. 

With this platform, existing customers can make Bajaj Finserv EMI payment online and also access a host of other services.  

Uses of Bajaj Finserv Experia portal 

Besides checking Bajaj Finserv online payment status, individuals can also perform a range of financial activities on this customer portal – Experia. They are mentioned below. 

  • Checking loan details 

You can log in to the Experia portal to view the ongoing loan status, outstanding balance, number of monthly instalments left, EMI due date and many more details. This portal also allows you to make Bajaj Finserv EMI payment online. From all this information, you can also decide to part-prepay or foreclose a loan account and make an informed decision. 

  • View pre-approved offers 

Existing customers can also view their pre-approved offers on this Experia portal. Such offers speed up and simplify the loan application process. These are available on a range of financial products like personal loans, business loans, etc. All you have to do is enter your name and contact number to check your pre-approved offer. 

  • Access EMI store

Bajaj Finserv EMI cardholders can also shop for their favourite electronics and other products through this portal. In addition, they can also avail zero down payment and no-cost EMI facilities while making any big-ticket expenses. 

Besides, individuals can also avail some value-added benefits such as EMI reduction plans and several others via this portal or app. 

  • Download statements 

Besides making Bajaj Finserv online payment, individuals can also download different financial documents like NOC, interest certificate, etc., through Bajaj Experia Portal. The process of downloading these statements is the same as checking online payment status. 

  • Update accounts 

This online portal also lets you update and change personal and financial information, as and when required. Therefore, it is crucial to keep the account updated to stay informed about all transactions and notifications. If you see any discrepancies, you should raise a complaint immediately through this portal. 

Therefore, the Experia portal simplifies the Bajaj Finserv online payment to a great extent. Nonetheless, it is necessary to always check the online payment status to ensure successful transactions.