When you think of ways to make your cleaning business a success, you consider a lot of aspects like sales, marketing, services, investment, etc. As a businessman, for the majority part, you know where you should focus on for the growth and expansion of your business. Adding on to your efforts, this blog discusses three more key areas related to the cleaning business that should be your priority considerations when you devise your growth strategies.
Go techy and cling to automation:
A cleaning business may not be particularly high-tech, but that doesn’t mean you have the time to manage and run your field operations manually. Work scheduling and dispatching, making estimates, inventory control, billing, payroll, team performance tracking, route planning, record keeping, are crucial for your business. Manual handling of these processes will take a dig into the productivity of your workforce and the efficiency of your services. The ideal solution is to automate these processes with the aid of cleaning business software.
Build a system for every function:
Your cleaning business includes a range of functions: lead capturing, work allocation, supervising, reporting, customer service, accounting, management, etc. It is important to build a system for every function, then only the processes will get streamlined, measurable, and result-driven. Fallen apart processes are one of the main reasons that lead to delay in services. cleaning management software can bind your functions and processes into a proper and correlated structure because it is one comprehensive software to manage different field operations. Thus, through one common platform, you will be able to manage all your processes and thus all the data related to these processes get stored in one common cloud database. This makes integration and collaboration upon data a seamless activity.
Take care of your employees:
When you are asked to take care of your employees, you are most likely to think about bonuses, remuneration, etc. While these are important but employees need more than that. They need a well-structured work environment where they can act efficiently. If your business process is poorly structured and takes a dig into the efficiency or productivity of your employees, or if your employees are not provided with the right kind of tools and provisions to carry on their duties, then certainly all these will hamper their performances, and as a business owner, you won’t accept a low performing employee. The point is performance issues among your employees are not necessarily always an efficiency issue. It can very much because of the lack of the right kind of tools or resources necessary for being efficient.
For instance, if your service manager assigns a cleaning task to far-off servicemen, and then if he reaches the job site late, then it is not the servicemen’s fault. Trafic and traveling time hindered him to be on time. What is needed here is automated scheduling enabled by cleaning management software. In case automated scheduling, the software tracks the live location of each service agent on the field, assess their location proximity to the new job site, check their availability, check if they are rightly equipped with necessary tools, and then assign the job to the nearest available servicemen. So automation makes things calculative. The service manager can accurately know how much time his team will take to deliver a service. Thus he can make realistic commitments to his clients.