Fix: Can’t Connect to MyCloud After Setting up Netgear Extender

Netgear Extender Setup

Unable to connect to MyCloud after installing a Netgear WiFi range extender in your home? Well, you are not the only one baffling with the issue. Most users, once set up their Netgear extender, experience issues while connecting to 4TB MyCloud hard drive. In case you have recently moved the HDD into another room and configured your WiFi range extender on the network, you are likely to get an error.


This post will walk you through the process to diagnose and troubleshoot the ‘MyCloud’ issue with your Netgear wireless extender. Let’s dig a little deeper.


What Causes the MyCloud Issue?


On the off chance if you are making use of your drive with the router, then you will be able to access it without any hassle. But on the other hand, if you have recently performed Netgear extender setup, then there are good chances of getting the MyCloud problem.


As soon as you plug in your home WiFi router to the power supply and connect one of its ends to the Netgear range extender to make it up and running, you will find that the drive you connected to the extender is showing on the screen but can’t be opened. However, you will still see iTunes as well as the drive on your computer’s screen. Once you click on the ‘Connect As’ button, you will see a loading circle and soon after this, it fails to connect.


Possible Fixes to Resolve the MyCloud Issue


Fix 1: In case you are making use of a wireless printer at home and try connecting it to the same WiFi network, then the two same SSIDs may cause the issue. Your wireless printer will get confused about which network to connect to or which not. In this scenario, you can power-cycling your hard drive and router.


For those who are unfamiliar with the term, power-cycling means turning off your router and hard drive and then turn them on again after some time. It will definitely resolve the MyCloud problem.


Fix 2: Another workaround to this issue is to try connecting the drive directly to the PC via an Ethernet cable. On the off chance if you are able to connect using the cable, it means the problem is with the mywifiext net setup due to which the hard drive can’t communicate with the computer.


In this scenario, power off your Netgear WiFi range extender for some time and check whether if you are able to connect to it or not.


Fix 3: Still facing the same issue? If so, chances are your Netgear WiFi extender is the culprit. In other words, the MyCloud issue can be due to a configuration problem with your extender. Generally, Netgear WiFi range extender is configured into the main home network and you can see the SSID of the whole network only.


Log in to IP and access your WiFi extender’s settings. Make sure to have a static IP configuration on your extender and then connect the ‘My Cloud’ to it.


On the off chance if you are still facing the MyCloud issue after proper Netgear extender configuration, check the powerline adapters. At times, powerline adapters can create a connection problem.


So these were some possible fixes to get rid of MyCloud connection issues with Netgear WiFi range extender. Do you know any other tactic to fix the issue? If yes, don’t forget to share that with your fellow readers.