C&C Y Business & Marketing Services LLC proudly presents the DiSC Training Workshop, a dynamic, interactive session designed for sales professionals and team leaders in the hospitality industry. Led by Claire Petion Caldwell—whose twenty years of B2B and B2C sales leadership have transformed teams across major brands—this workshop fuses the trusted DiSC framework with real-world emotional intelligence strategies.
This live online session gives attendees exclusive insight into their unique behavioral styles using Everything DiSC® assessments, allowing professionals to better connect, communicate, and achieve their goals in guest-facing environments. Participants will engage in actionable exercises like emotional awareness journaling, guided goal setting, and hands-on role playing. Whether you’re new to hospitality sales or looking to boost your impact, this training is customized to help you communicate with confidence and develop critical skills for effective prospecting, negotiation, and closing.
The DiSC Training Workshop is not just another theory-heavy seminar—it delivers tools and inspiration for immediate, real-world application so professionals leave with skills they can deploy the same day.
Hospitality Sales Training Programs in New York
In New York City’s competitive hospitality landscape, advanced sales acumen is essential. That’s why C&C Y Business & Marketing Services LLC offers a full suite of hospitality sales training programs tailored to the needs of frontline staff, teams, and leaders across hotels and venues.
Our approach blends DiSC-based behavioral insights with Agile EQ training, fostering adaptability and emotional intelligence for enhanced customer engagement. Programs are structured at three levels:
- Foundational Sales Success: Half-day workshops introducing DiSC behavior styles, selling basics, and customer interaction skills—ideal for teams seeking foundational growth.
- Advanced Sales Excellence: Full-day, scenario-driven sessions with deep-dive DiSC and Agile EQ assessments, role plays, and advanced communication strategies.
- Elite Sales Leadership Development: Intensive multi-day courses for managers and executives, with months of follow-up coaching and leadership support.
Led by Claire Petion Caldwell, these programs are built on two decades of industry success and a deep understanding of New York’s hospitality challenges. Teams gain tools not only for prospecting and closing, but also for building authentic guest relationships, managing productive conflict, and boosting long-term sales outcomes.
Investing in these training experiences means equipping your team to stand out and thrive in a fast-paced market. Reach out today to discover how C&C Y Business & Marketing Services LLC can help your organization unlock new levels of sales excellence and customer loyalty..