CRM and Customer Experience Management (CEM) Software Market
CRM implementation services are the more traditional type of project, in which sales, marketing, customer service and digital commerce processes are improved. A CRM implementation service (hereafter referred to as CRM) strategizes, designs, integrates and deploys software with minimal integration or extensions within any of the four CRM domains: Sales — Solutions that support field sales, telesales, retail sales, Web sales and technology-enabled buying, Marketing — Solutions that support customer segmentation, marketing analysis, campaign management, marketing process automation and other marketing functions, Customer service and support — Solutions that support customer service and support processes, including consulting, technology implementation and solution deployment, but excluding the outsourcing of call centers and customer service centers, Digital commerce — Solutions that support e-commerce storefronts, product catalogs, personalization, mobile commerce and social commerce.This report focuses on global and United States CRM and Customer Experience Management (CEM) Software market, also covers the segmentation data of other regions in regional level and county level. CRM and Customer Experience Management (CEM) Software market size is expected to grow from US$ million in 2021 to US$ million by 2028, at a CAGR of % during the forecast period.CRM and Customer Experience Management (CEM) Software market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global CRM and Customer Experience Management (CEM) Software market will be able to gain the upper hand as they use the report as a powerful resource.
Major players covered in CRM and Customer Experience Management (CEM) Software Market are:
Accenture
BearingPoint
Capgemini
Cognizant
Deloitte
EY
HCL Technologies
IBM iX
Infosys
NTT DATA
Publicis.Sapient
PwC
Salesforce Success Cloud
Tata Consultancy Services
Tech Mahindra
Virtusa
Wipro
Market Segment by Type:
Market Segment by Application:
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
The comprehensive report includes comprehensive analysis of the CRM and Customer Experience Management (CEM) Software market to help businesses make the best decisions.
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