Computer Support Specialists: What They Do
A computer support specialist is responsible for providing technical support to a company, organisation, or employees. They make use of computer software and equipment to help employers and their employees in technical aspects of the organisation. A computer support specialist can also be referred to as a technical support specialist, information technology specialist, computer technician, etc.
How can one become a computer support specialist?
In order to become a computer support specialist, one has to attain a degree in computer science or other areas of technology. Most companies expect computer support specialists to have a technical background along with a few years of experience in technical support. Apprentices with 1-2 years of training in computer applications can also apply for the job of computer support specialist.
What does a computer support specialist do?
The job of a computer support specialist entails overseeing computer systems for a company or organization and repairing software, hardware, and other related equipment. They can also assist in the installation or design of systems, cable management, and other software and ensure the system functions properly. In case of a problem with the system, a computer support specialist connects with appropriate vendors or technicians to repair or replace the product. They are expected to be up to date with the latest technology and to use their knowledge to train users.
In terms of skills, a computer support specialist needs to know telecommunication, broadcasting, transmission, control, etc, along with knowledge in engineering and technology fields.
Computer Support Specialist Career
If you are looking forward to getting in the role of a computer support specialist, you will need to be persistent, customer support skills, and technical know-how. You will have to help other users get the most out of their devices, computers, and equipment. There are two types of specialists: Network Support Specialist and Computer Support Specialist.
Network Support Specialists are responsible for keeping the computer networks running efficiently. They test the systems, maintain and troubleshoot local and wide area networks as well as the internet connectivity. Usually, Network Support Specialists work for IT professionals.
A Computer Support Specialist, on the other hand, helps individual employees get through computer-related issues. They also set up repair equipment and walk users through the process of troubleshooting software like McAfee support and hardware.
Computer Support Specialists can work for a variety of fields including IT, education, finance, healthcare, and telecommunication.
How can one become a computer support specialist?
In order to become a computer support specialist, one has to attain a degree in computer science or other areas of technology. Most companies expect computer support specialists to have a technical background along with a few years of experience in technical support. Apprentices with 1-2 years of training in computer applications can also apply for the job of computer support specialist.
What does a computer support specialist do?
The job of a computer support specialist entails overseeing computer systems for a company or organisation and repairing software, hardware, and other related equipment. They can also assist in the installation or design of systems, cable management, and other software and ensure the system functions properly. In case of a problem with the system, a computer support specialist connects with appropriate vendors or technicians to repair or replace the product. They are expected to be up to date with the latest technology and to use their knowledge to train users.
In terms of skills, a computer support specialist needs to know telecommunication, broadcasting, transmission, control etc, along with a knowledge in engineering and technology fields.
Computer Support Specialist Career
If you are looking forward to getting in the role of a computer support specialist, you will need to be persistent, customer support skills, and technical know-how. You will have to help other users get the most out of their devices, computers, and equipment. There are two types of specialists: Network Support Specialist and Computer Support Specialist.
Network Support Specialists are responsible for keeping the computer networks running efficiently. They test the systems, maintain and troubleshoot local and wide area networks as well as the internet connectivity. Usually, Network Support Specialists work for IT professionals.
A Computer Support Specialist, on the other hand, helps individual employees get through computer-related issues. They also set up repair equipment and walk users through the process of troubleshooting software and hardware.
Computer Support Specialists can work for a variety of fields including IT, education, finance, healthcare, and telecommunication.
