Beyond firewalls: A comprehensive guide to improving your cybersecurity with IT support in Norfolk

As businesses continue to rely more on technology, the importance of cybersecurity has become increasingly evident. While firewalls are a great first step, they are not enough to protect your business from the constantly evolving threats of cybercriminals. This is where IT support in Norfolk comes in. They offer comprehensive solutions to improve your cybersecurity and protect your business from cyber attacks. In this post, we will provide a detailed guide on how IT support in Norfolk can help you improve your cybersecurity beyond just installing firewalls. 

From implementing multi-factor authentication and regular software updates to employee training and disaster recovery plans, we will cover all the aspects of IT support to help you safeguard your business from cyber threats. Don’t wait until it’s too late to take action, read on to learn how to protect your business today.

Introduction: Why IT Support is Important for Cybersecurity

In today’s digital age, cybersecurity is one of the biggest concerns for businesses of all sizes. The threat of cyber-attacks is increasing every day, and it’s becoming more and more difficult to keep your business safe from these attacks. It’s not just about installing firewalls and antivirus software anymore; cybercriminals are getting smarter and more sophisticated every day, and they can easily bypass these measures.

This is where IT support comes in. IT support providers in Norfolk can provide comprehensive cybersecurity solutions that go beyond just firewalls and antivirus software. They can help you identify and address vulnerabilities in your network, educate your employees about cybersecurity best practices, and provide ongoing monitoring to ensure that your business is always protected.

Investing in IT support for cybersecurity is not just a good business decision, it’s a necessity. The cost of a cyber-attack can be devastating for a business, both financially and reputationally. By working with an IT support provider, you can ensure that your business is always protected from cyber threats, giving you peace of mind and allowing you to focus on what really matters – growing your business.

Overview of Common Cybersecurity Threats

Cybersecurity threats are constantly evolving, and it is important to be aware of the most common ones in order to keep your business secure. One of the most well-known threats is phishing, where a hacker will send a fraudulent email in order to obtain sensitive information such as login credentials or financial data. These emails can often look very convincing, and it is important to educate your team on how to identify and avoid them.

Another common threat is ransomware, which is a type of malware that locks down your computer or files until a ransom is paid. This can be particularly devastating for small businesses, as they may not have the resources to recover from an attack.

Malware in general is also a significant threat, as it can be used to steal data, track keystrokes, or even spy on your business operations. It is important to have robust anti-virus and anti-malware software in place, and to regularly update and patch your systems to mitigate the risk of an attack.

Finally, social engineering is also a growing threat, where hackers will use psychological manipulation to trick employees into divulging sensitive information or granting access to systems. This can be particularly challenging to defend against, but regular training and education on these tactics can help your team stay vigilant. By understanding the most common cybersecurity threats, you can take steps to protect your business and keep your data safe.

Understanding Firewalls and Their Limitations

Firewalls are a fundamental component of any cybersecurity strategy. They are designed to scrutinize incoming and outgoing traffic, blocking unauthorized access and ensuring that only authorized traffic is allowed to pass through. However, firewalls have their limitations, and they cannot protect against all types of cyber threats.

For example, firewalls cannot protect against social engineering attacks, which rely on human interaction rather than technical exploits. They also cannot prevent data breaches that occur as a result of employees inadvertently or maliciously sharing sensitive information.

Furthermore, firewalls are often configured to allow certain types of traffic, such as email and web traffic, to pass through without being scrutinized. Attackers can take advantage of this to hide their malicious activities in seemingly innocent traffic, making it difficult for firewalls to detect and block them.
To improve your cybersecurity posture, it’s important to understand the limitations of firewalls and to adopt a more holistic approach to cybersecurity. This may include measures such as employee training, endpoint security, data encryption, and network segmentation, all of which can help to mitigate the risks of cyber attacks. By working with an experienced IT support provider in Norfolk, you can develop a comprehensive cybersecurity strategy that addresses the unique risks and challenges facing your organization.

The Importance of Employee Training

In today’s digital landscape, cybersecurity threats are constantly evolving and becoming more sophisticated. Hackers and cybercriminals are always on the lookout for new ways to exploit vulnerabilities, and unfortunately, many of these vulnerabilities come from within an organization.

This is why employee training is so important. Your employees are the first line of defense when it comes to cybersecurity. They are the ones who will be using your company’s devices and accessing sensitive information on a daily basis, so it’s critical that they understand how to identify and respond to potential threats.

Employee training should include everything from basic cybersecurity best practices to more advanced topics like how to identify phishing emails and what to do if a device is lost or stolen. It’s important to make sure that all employees receive regular training and that they are up-to-date with the latest threats and trends.

Another important aspect of employee training is creating a culture of cybersecurity awareness within your organization. This means emphasizing the importance of cybersecurity at all levels of the company and encouraging employees to take an active role in protecting the company’s data and assets.

By investing in employee training and creating a culture of cybersecurity awareness, you can significantly reduce the risk of cyber attacks and keep your organization safe from harm.

Best Practices for Password Protection

Passwords are the first line of defense against cyber attacks. Using strong passwords is crucial to the security of your business. Here are some best practices for password protection that you should follow:

1. Use strong passwords- A strong password is at least 8 characters long, includes upper and lowercase letters, numbers, and symbols. Avoid using common words, personal information, or sequential characters.

2. Change your passwords regularly- Regularly changing your passwords can help prevent unauthorized access to your accounts. It’s recommended to change passwords every 3-6 months.

3. Use two-factor authentication- Two-factor authentication provides an extra layer of security. It requires a user to provide two forms of identification, such as a password and a code sent to their smartphone or email.

4. Don’t reuse passwords- Avoid using the same password for multiple accounts. If one account is compromised, it can put other accounts at risk.

5. Keep passwords secure- Store passwords in a secure location, such as a password manager. Don’t write passwords down or share them with anyone.

Following these best practices for password protection can significantly improve your cybersecurity. It’s also important to educate your employees on these best practices and enforce them across your business.

Multi-Factor Authentication: What Is It and Why Do You Need It?

Multi-factor authentication (MFA) is a security system that requires users to verify their identity using at least two different factors before they can access a system or application. This additional layer of security drastically reduces the chances of a cyber attacker gaining access to your accounts, even if they have your password.

The most common factors used in MFA are something you know (such as a password or PIN), something you have (such as a smartphone or physical token), and something you are (such as biometric data like a fingerprint or facial recognition).

MFA is becoming increasingly important in today’s digital age, where cyber threats are becoming more sophisticated and common. It’s especially important for businesses that handle sensitive data, like financial information or personal data of clients. By implementing MFA, businesses can significantly reduce the risk of data breaches and protect their customers’ sensitive information.

IT support in Norfolk can help businesses set up and manage MFA, ensuring that their systems and applications are properly secured. If you’re not already using MFA, now is the time to consider implementing it to improve your cybersecurity and protect your business.

Data Backup and Recovery Strategies

Data backup and recovery strategies are an essential component of any comprehensive cybersecurity plan.
Having backups in place can mean the difference between getting back to business as usual quickly after a cyber attack or losing critical data and facing costly downtime. It’s not a matter of if, but when, a cyber attack will occur. Therefore, it’s crucial to have a plan in place to protect your data.

There are many different backup and recovery strategies available, ranging from simple cloud-based backups to more complex multi-tiered backup systems. The most common backup types include full backup, incremental backup, and differential backup.

A full backup is a complete backup of all data and files on a system. Incremental backup only backs up data that has changed since the last backup, while differential backup backs up all changes made since the last full backup.
It’s also important to consider off-site backups. If all your backups are stored on-site and your office suffers from a natural disaster, fire, or theft, then all your backups will be lost as well. Off-site backups ensure that in the event of a disaster, your data will still be accessible and protected.

In addition to having a backup strategy in place, it’s important to regularly test your backups to ensure they are functioning correctly and that you can restore your data in the event of a crisis. A disaster recovery plan should be created to outline the steps to be taken in the event of a cybersecurity attack or data loss. It should also include a communication plan to ensure all stakeholders are informed and updated on the situation.

By implementing a comprehensive data backup and recovery plan, you can minimize the impact of a cybersecurity attack and protect your valuable data.

Antivirus and Anti-Malware Software

Antivirus and anti-malware software are essential components of a comprehensive cybersecurity strategy. These programs are designed to detect and remove malicious software, such as viruses, worms, Trojans, and spyware, from your computer systems. They work by scanning files and applications for signs of malicious code and then either deleting or quarantining any infected files.

It is important to note that antivirus and anti-malware software are not foolproof. Hackers are constantly developing new and more sophisticated malware that can evade detection by traditional antivirus programs. To maximize your protection, you should use a combination of antivirus and anti-malware software, as well as other security tools such as firewalls and intrusion detection systems.

When choosing antivirus and anti-malware software, it is important to consider factors such as ease of use, system impact, and effectiveness. Some popular options include Norton, McAfee, Avast, and Kaspersky. However, keep in mind that no single product is perfect for every business or individual. It is important to do your research and consult with IT support professionals to determine the best solution for your specific needs.

In addition to installing and regularly updating antivirus and anti-malware software, it is important to educate your employees about the risks of phishing scams, suspicious downloads, and other common vectors for malware infections. By taking a proactive approach to cybersecurity, you can reduce the risk of data breaches, identity theft, and other cyber threats that can have a devastating impact on your business.

Network and Email Security Measures

Network and email security measures are essential for any business in today’s digital age. Network security refers to the protection of your business’s computer network and all the devices and data connected to it. Implementing strong passwords, two-factor authentication, and regular software updates are essential to ensure the security of your network. You should also ensure that your network is equipped with proper firewalls and antivirus software to protect against malware, viruses, and other cyber threats.

Email security measures are equally important. Email is one of the most common ways for hackers to gain access to your business’s sensitive information. Implementing email encryption, spam filters, and antivirus software can help to protect your business from email-based cyber-attacks. Regularly educating your employees on email security best practices such as not opening links or attachments from unknown senders can also help to reduce the risk of a cyber-attack.

Additionally, having a disaster recovery plan in place is crucial. Disaster recovery planning involves creating a plan of action to maintain or quickly restore critical IT infrastructure in the event of a disaster, such as a cyber-attack. This plan should be regularly reviewed and updated to ensure that it remains effective.

In conclusion, network and email security measures are crucial for protecting your business from cyber threats. By implementing strong passwords, firewalls, antivirus software, and educating your employees on email security best practices, you can significantly reduce the risk of a cyber-attack. Additionally, having a disaster recovery plan in place can help you quickly recover from a cyber-attack and minimize the impact on your business.

Working with an IT Support Provider

Working with an IT support provider can be one of the most effective ways to improve your cybersecurity. By partnering with professionals who specialize in IT security, you can tap into deep expertise, advanced tools, and best practices to ensure that your organization is well-protected from cyber threats.

An IT support provider can help you assess your current security posture and identify any vulnerabilities that need to be addressed. They can also help you implement a multi-layered security strategy that includes things like firewalls, antivirus software, intrusion detection and prevention systems, and more.

In addition, an IT support provider can help you establish best practices for things like password management, data backup and recovery, and employee training. They can also provide ongoing monitoring and management to ensure that your cybersecurity measures are always up-to-date and effective.

Overall, working with an IT support provider is an essential part of any comprehensive cybersecurity strategy. By leveraging their expertise and resources, you can significantly reduce your organization’s risk of a cyberattack and ensure that your sensitive data and systems are well-protected.

At Ibertech Solutions, they pride ourselves on being a leading web design and IT solutions company. Their team of dedicated experts specializes in providing high-quality services in web design, website development, SEO, digital marketing, and IT support. They work closely with their clients to understand their needs and tailor their solutions to suit their specific requirements.

Located in Diss, in the heart of Norfolk and Suffolk, we are ideally placed to serve businesses in the local area. We offer a range of services, from virtual meetings and remote support to 24/7 emergency assistance. With many years of experience in IT service and networking, they provide comprehensive IT solutions, including ongoing maintenance, system management, cloud software, backup, recovery, and hardware sales. Their professional team is always on hand to offer support and advice, personalized to each client’s needs and budget.


In conclusion, taking your cybersecurity to the next level is crucial in protecting your company’s data and reputation. Implementing the cyber hygiene practices outlined throughout this guide, such as regularly updating software and training employees on security best practices, is a great start. However, it’s important to remember that cyber threats are constantly evolving and becoming more sophisticated.
To truly take your cybersecurity to the next level, it’s highly recommended to work with IT support in Norfolk. A professional IT support team can help you assess your current security measures and identify any vulnerabilities. They can also provide ongoing support and monitoring to ensure that your systems are always up-to-date and secure.
By investing in IT support and taking a proactive approach to cybersecurity, you can rest assured that your business and its data are protected from cyber threats. Don’t wait until it’s too late – take action today to ensure that your business is secure and protected in the digital landscape.

We hope you found our comprehensive guide to improving your cybersecurity with IT support in Norfolk informative and helpful. In today’s digital age, cybersecurity should be a top priority for any business. With the tips and strategies covered in this article, you can take your cybersecurity beyond firewalls and ensure that your business is well-protected. Remember to stay vigilant and keep up with the latest cybersecurity trends and technologies to stay ahead of potential threats. If you have any questions or further concerns, don’t hesitate to reach out to IT professionals for support. Stay safe online!

Syed Qasim

Syed Qasim ( CEO IQ Newswire ) Is a highly experienced SEO expert with over three years of experience. He is working as a contributor on many reputable blog sites, including,,,