Improving Business Efficiency with Analytics and an Outsourcing Call Centre
Businesses generate a vast quantity of data every day. Managing huge data sets and driving cost reduction from the generated
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Author: melissawyatt121
Checklist Before Starting a Call Centre in India!
Setting up a call centre isn’t an easy task. It requires research and dedication to bring the best results at
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Improving Customer Service Skills for your BPO Company
Every business’s success depends on its ROI and customer satisfaction, which is why all companies pay huge emphasis on strengthening
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Tips to Track Agent Performance in Inbound Call Centres
The revolutionizing market trends and the altering services demand the need for call centres to be up-to-date always so that
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