8 Benefits of Software as a Service

The explosion of businesses operating in the cloud market has provided software as a service (SaaS) companies with the perfect foundation for success.  

SaaS offers businesses great benefits in flexibility and savings without the added hassle of installation and maintenance.  Rather than burdening the IT departments of customers with additional technical issues, SaaS company vendors handle the troubleshooting of their software.  

This article will explore the benefits of SaaS and some of the leading brands that have found success in the industry.  

What is SaaS?

Software as a service, known as SaaS, is a way of providing customers access to applications over the internet.  Instead of downloading, installing, and maintaining software, users can easily access it directly online.  

As long as the user has proper access or authorization, the application can be accessed from any of their devices, rather than just the computer where it was installed.  

One of the benefits of the SaaS deployment model is that it allows for company-wide application usage instantly, instead of waiting days or weeks for IT employees to download the software on all company devices manually.  

Now that we’ve covered the basics, let’s dive into the benefits:

8 Benefits of Software as a Service

  1. Lower Costs

Almost all SaaS is sold on subscription plans that include updates, maintenance, and customer service assistance.  These subscriptions are often billed monthly, making the costs per month more affordable.  

Traditional software licensing was, and still is, sold with much higher one-time purchase fees that were often prohibitive for smaller companies or startups.  

Instead of being forced to buy the application and all its features as a package, SaaS allows customers to purchase only the features they need. 

The flexible payment plans and feature selections offered by SaaS companies allow for lower monthly costs for customers.  

  1. Time Management

Time is money, and SaaS provides beneficial time savings for companies.  Once the SaaS has been purchased, it is available to customers immediately.  

As long as users have an internet connection and login, the application is ready to go.  

Additionally, the responsibilities of troubleshooting and application maintenance are handled by the SaaS company.  This saves the users, and your IT department, tons of time that get lost when having to grapple with traditional application issues.  

All of the time that used to be spent on gaining access to the application can be spent on actually using it instead.  SaaS can save weeks or even months of company time.  

  1. Scalability

The next great benefit of SaaS is scalability.  Since the software is hosted externally by the SaaS development company, businesses can change their usage plans quickly and easily.  

Time is of the essence when scaling a business. Flexible usage plans allow scaling businesses to increase their usage without requiring any delay in access to the application.  

Knowing that an application integral to your company can handle increased workloads and growth at a moment’s notice is a relief and immeasurable benefit of SaaS.  

  1. Accessibility

SaaS benefits remote employees and companies.  Since all of the application’s data is stored in the cloud, it can be accessed from anywhere with an internet connection. 

Cloud data storage also means that no data will be lost in any case of hardware failure.  Everything stored in the cloud is protected and unaffected by device failure.   

In the era of higher than usual remote work, SaaS has proved to be crucial.  

5. High Compatibility & Automatic Updates

Traditional software, and its updates, came with compatibility issues that SaaS does not face.  Employees with different hardware (Mac/PC) or different versions of the same operating system could be barred from traditional applications until they updated or upgraded their hardware. 

Updates like that for traditional software resulted in an enormous waste of time and money.

One of the most convenient benefits of SaaS is that whenever a user logs in, they are using the latest version of the SaaS solution.  Since SaaS vendors manage updates and upgrades, application users never have to worry about or wait for updates.  

6. Safety and Security

SaaS benefits company safety and security far more than traditional software.  

Many SaaS companies use two or more geographically separated data centers to connect the infrastructures that provide the application.  

Numerous data centers ensure that if something goes wrong at one data center, the other(s) can deliver the services without interruption.  These integrated IT systems provide large amounts of security that cannot be found in traditional software with the help of SaaS consultant.  

7. Trial Periods

Many SaaS companies offer “try before you buy” services.  

Instead of taking a leap of faith, SaaS companies allow your business to gauge the viability of their application without investing.  

Testing running an application is beneficial to companies who want to be sure the software will work for them before committing to any kind of payment plan.  

The trial period is even greater when considering how much more cost-effective the software already is.  

8. Easy to Use

SaaS benefits customers because of how easy the applications are to use.  They are developed and built with user-friendliness in mind, so they are picked up quickly.  

9 Successful Software as a Service Examples 

  1. CloudTalk 

CloudTalk is a cloud-based telephony software designed for customer service agents and call centers.  

It offers an impressive 40+ features like the power dialer, call forwarding, and automatic call distribution. It also offers app integration for various platforms like Salesforce and Zendesk.  

  1. Visme

Visme is a tool to design, store and share your content. One tool that gives you all the templates, graphics, and assets you need.

It provides a place to get free education content built to give non-designers the resources to become amazing visuals communicator. 

A platform to unify your ideas with your audience and empower the world to speak loudly by speaking visually.

3. NuovoTeam PTT

NuovoTeam PTT is a cloud-based push-to-talk app that integrates seamlessly with your Android and iOS smartphones. It allows you to turn your smartphones into walkie-talkies and leverage the half-duplex push-button connectivity over cellular networks like 3G, 4G and WiFi. You can connect with a single user or create public and private channels for group communication. You can also share instant text messages, multi-media, locations and much more.


Everytalent is a dynamic online recruitment platform launched by parent company Everytale. The pre-employment assessment tool identifies and evaluates the skills and competencies of job candidates and matches them with jobs based on their results. 

The tool also identifies areas of opportunity for job seekers and gives recommendations for turning these into areas of strength.

  1. Oneflow

Oneflow is a web-based contract management platform that handles the entire contract process, from proposal to close. 

Everything done inside of Oneflow is done in real-time, and it shortens the contract process from days to minutes.


Locad is an e-commerce logistics engine that allows brands to automate the fulfillment journey of their products.

By using LOCAD’s tech platform integrated with their network of fulfillment centers and logistics partners in Asia-Pacific, brands are able to localize and automate the storage, fulfillment, and delivery of orders, resulting in 2 times faster shipping at 70% lower cost.


Slack is a messaging program that was specifically designed for use in offices.  It’s the most popular workplace chat tool that is great for in-person work as well as remote.  

In addition to written messaging, it also has features for voice and video calls.  

While small enough teams can use Slack for free, the standard licensing barely breaks the bank.

7. Zendesk

Zendesk is an inexpensive customer support tool that has gained popularity across the globe.  It offers customer assistance services like phone, email, and live chat while allowing for detailed customization options.  

It is highly compatible with all sizes of businesses which makes it a great choice for any company.

8. Salesforce

Salesforce was a trailblazer in the cloud.  It was one of the first companies that operated solely in the cloud and still remain a dominant force despite the massive influx of competition.  

Salesforce is a CRM tool that gained success by slashing traditional prices and simplifying the technology.  

9. Dropbox

Dropbox is a well-known cloud storage tool that is popular among businesses as well as individuals.  

The tool offers file storage, filing sharing, folder syncing, and more.  The business version of Dropbox offers collaborative tools as well as customizable administrator options. 

10. Andcards

Andcards makes a coworking space software, which aim is to create a happier work experience for every coworking space member. The software, made by andcards will help coworking owners with the automatization of such processes as booking desks or rooms, in-app payments, events creations, etc. What differentiates andcards from its competitors is the simplicity of using the app. Usually, it’s not a problem for every new user to get used to its functionality within a few hours.andcards software is available on mobile devices, laptops and tablets.

11. Community Phone

Community Phone is a landline phone service company. It offers a constant connection with family, friends, colleagues, or business partners without the Internet. Community Phone eliminates full dependence on network and ensures continuity of the business.

The service provides basic set of features, such as call routing, call forwarding, custom dial menu, simultaneous calls, voicemail-to-email, etc. However, except these, you will get unlimited nationwide calling, an opportunity to keep your business number or choose the custom one, constant customer support, work during power outages.


The booming success of SaaS leaves nobody in doubt that SaaS companies are here to stay.  SaaS benefits customers more than traditional software in almost every single way.  

What SaaS does your company use?  How has SaaS benefitted your company and your team?  Let us know in the comments!