Renting commercial truck fleets could perhaps be the wisest decision you can make for whatever mobility needs your company has. The advantages definitely far outweigh whatever disadvantage you might get as compared to investing in your own trucking fleet. However, that doesn’t mean you should immediately call the nearest trucking company in your area and do business with them, without taking a look at these 7 things.
- Take note of trucking rates.
These days, it’s no longer that difficult to find trucking companies within your area, but of course one possible consideration you must have is their competitive trucking rates. Determine your budget and figure out which company has the best price for your needs. However, remember that sometimes, quality of service can suffer if you simply choose the most affordable option. So it’s important to strike a perfect balance between rates and service so that you get the most of what you pay for.
- Explore their fleet choices.
It may surprise you to learn that trucking companies have a variety of offerings and fleets that would suit different industries that need mobility. Some cater to individual clients, while others only engage with other businesses. Do your research as to what kinds of trucks are available to a company and find out if they have a fleet that works for you.
- Understand their company policies and insurance coverage.
Sometimes when we see a good deal, it’s easy to ignore the fine print or the scope and limitations of a service. However, all veteran businessmen know that the devil is truly in the details and you must do your due diligence in understanding the ins and outs of your possible contract before signing. This tip is actually useful not just for renting trucks, but also for any business deals you may engage in.
Plus, you should not forget to check the insurance policy covered by the trucking company to make sure that you and your team are protected.
- Make sure their certifications are up-to-date.
Another way for you to ensure protections is by checking if the trucking company has updated certifications. Certifications prove the legality of business operations which of course means that they are allowed to operate within a certain area. These also give some kind of assurance that their services are tried and tested, at least up to certain extent.
- Find out the reliability of their customer support.
Don’t think that after signing a deal with a trucking company, you won’t ever have to talk to them again. Expect possible delays at some point or even miscommunication on the ground. And the way for you and your people to be able to deal with that is via the trucking company’s customer support who should be able to provide adequate service when necessary. Sometimes, the inefficiency or utter lack of communication makes the entire service subpar and the whole experience undesirable.
- Check client and employee feedback.
Any service company’s worth can be tested through two things: client and employee satisfaction. Before renting a specific fleet of trucks, you must first figure out how the company conducts business through previous clients. Some firms offer this information on their site, but sometimes that can be a little near-sighted. To get a more holistic view, you could ask around for comments from people who might have entered into a deal with the trucking company you’re interested in. If not, you could crowdsource on social media. Trust me, someone is bound to come up sooner or later.
Also, employee feedback is a great way to know just how awesome a trucking firm can be. Some Fleet Owners take the time to make their employees happy, even if they’re working on the sidelines. And this is a great indication of a good company, no matter what industry they belong in. As a general rule, happy employees tend to perform better and can even go above and beyond what is asked of them.
- Assess their flexibility.
Each company has a different need so the best trucking company should be able to fulfill that need by making an agreement that would be beneficial to a client but of course wouldn’t also be bad for the company itself. That’s where flexibility comes in. Trucking companies don’t just supply trucks to other enterprises. They must also fit the other requirements of their clients like the schedule, coverage areas, and the budget. So you want a trucking company that could do all that for you, just like Flex Fleet rentals. Such companies use both experience and knowledge to give the best possible service to every client.
With these considerations already in mind, I’m pretty sure you’re ready to find the perfect truck rental company that’s perfect for your needs. So don’t be afraid and check out the nearest ones in your area and see where this new partnership will take you. Best of luck!