7 Questions to Ask Your Lutron Distributor

Lutron is a full home automation system that provides you with control over many aspects of your home. You can utilize Lutron to control your lighting, shading, and various appliances. In that way, you can customize your home environment precisely the way you want.


Because Lutron offers so many products and services, it’s important that you only used an authorized Lutron distributor to install your system. However, even if a distributor is certified in the installation of Lutron products and services, that doesn’t mean that you should automatically hire them. Rather, it’s important to take the time to ask certain imperative questions of your Lutron distributor in order to ensure that you’re receiving the best possible service and will end up with your ideal home environment.

What Questions Should I Ask My Lutron Distributor?

1)   What Products and Services Does Lutron Offer?

It’s first important to ask your Lutron distributor about what kinds of products and services they offer. In general, Lutron offers a variety of services, so you’ll want to ensure that your dealer is up-to-date on all of their available products. Lutron offers premiere lighting and shading control. In addition, they can provide automation to all of your media devices, allowing you to play music or movies from anywhere in your home with the single push of a button.

2)   Will I Save Money on My Energy Bills by Using Lutron?

Next, it’s important to speak to your Lutron dealer about the ways in which Lutron can save you money. There are many ways that Lutron can help you save on your energy bills, but you need to make sure you’re discussing all these options with your distributor in order to ensure that you’re taking full advantage of them.


One of the most significant benefits of a Lutron system is the amount of money that you can save. Your ability to have pre-determined lighting set-ups throughout the day will ensure that you’re not wasting any energy while not at home. Moreover, the use of Lutron automated blinds will also help you to save on your energy bill by helping to insulate your home during the colder months and also keep it cool by reducing the level of natural light during the hot months. Thus, it’s important to talk to your Lutron distributor in order to ensure that you’re taking full advantage of all of the ways the Lutron can save you money on your energy bill.

3)   Can My Lutron Shades Be Used With Other Lighting Options?

Furthermore, while Lutron shades are extremely popular in themselves, you’ll want to make sure that you’re talking to your Lutron distributor about the other lighting options you have available. Lutron helps you to find a perfect balance of natural and artificial light in each space of your home. Lutron offers easy control of all of your lighting options through the use of a keypad, voice commands or mobile control.


Also, Lutron can work with a variety of lighting fixtures, in all colors and styles, so make sure that you’re speaking with your distributor about the different options available to you so that you can take full advantage and cater your home environment to your exact specifications.

4)   Can I See Some of Your Previous Work Using Lutron?

Additionally, it’s extremely important to take the time to look through your Lutron dealer’s showroom. Take the opportunity to observe the ways in which they’ve utilized Lutron products successfully in the past. Have they been able to successfully integrate several of Lutron’s various products all in one place? Are they using both Lutron shading and lighting systems? Do they have experience setting up media using Lutron controls? Are they offering you multiple options for controlling your Lutron home system, such as mobile control, a remote, and a wall touchscreen? All of these are important things to take note of when selecting a certified Lutron distributor

5)   Do You Have References?

A lot of people overlook the importance of references. However, choosing a Lutron distributor is a very important process, as it can be expensive and can involve the innovation of your entire home. Thus, it’s extremely important to make sure that your Lutron dealers have previous successful experience installing Lutron home systems, as well as potentially other home automation systems. This ensures that you’re only getting involved with the highest-quality distributors.


You can check out reviews on sites such as Yelp, Google, and LinkedIn. In addition, truly credible distributors will have their reviews listed somewhere on their website. If they don’t, then it’s likely they don’t have much experience or many positive reviews. Thus, it’s important to do your homework before moving forward with a particular Lutron dealer.

6)   How Long Will it Take to Install My Lutron System?

Furthermore, it’s important to remember that Lutron is a complex system, and so the installation process can be a bit time-consuming. However, you want to make sure that you’re not ending up with a distributor who will leave your project half done. Rather, you need to make sure that you’re dealing with a company who can give you a clear schedule ahead of time and provide realistic expectations for your Lutron installation.


Whether you’re just installing one aspect of Lutron’s vast catalog, such as blinds, or utilizing the entire Lutron Homeworks system, you should be in the know regarding exactly how long the project will take, when your distributors will be arriving for the project, and what kind of troubleshooting might be involved. In that way, there will be no surprises, and you’ll feel comfortable knowing that you have a clear timeline for your installation.

7)   Can You Provide Continued Support if I Have Issues?

Finally, it’s imperative that you have continued support from your Lutron dealer. Lutron can be a complex system, especially when considering all of the features that can be included. Thus, not being able to rely on your Lutron distributor for future support can be problematic and can cause frustrations.


Make sure that you take the time when interviewing your Lutron dealer to talk about whether or not they can offer you troubleshooting and problem-solving solutions as you begin using your Lutron system. Especially in the first few days, you may have questions. It’s important to find a credible distributor who is passionate about making sure you have the best customer experience possible. Remember that Lutron is a luxury line, and so the customer service offered alongside your installation should be top-notch as well. Make sure you receive all the necessary contact information from your distributor upfront and ensure that you’re remaining in contact with them throughout the installation process in order to build trust and ensure that you can rely on them even after everything has been settled.


Lutron is a premiere home automation system, and so typically only the finest audio and visual specialists will have the certifications required to be authorized as Lutron dealers. However, it’s important to ask all the questions necessary to make you feel comfortable about making such a large modification to your home. Take the time to thoroughly interview your Lutron dealer during your initial consultation. This will give you the confidence necessary to move forward with developing your dream home and living in total luxury.


TBN Editor

Time Business News Editor Team