5 Ways PTCL Is Improving Internet Speeds And Reliability For Customers

5 Ways PTCL Is Improving Internet Speeds And Reliability For Customers

High-speed internet has become a necessity of modern life. This is because more and more people work from home, stream their favorite shows, and communicate with others online. PTCL understands this need and is striving to provide its customers with better internet connectivity. And, the PTCL speed test also tells you how good your internet connection is.  

In this article, we will discuss the current stats on Internet speed and also will let you know the five ways through which PTCL is improving internet speeds.

The Current Stats On Internet Speed

Your internet speed’s upper limit is determined by the type of technology your ISP employs. Here is a list of internet technologies rated in order, which can affect your internet speed:

  1. Fiber internet
  2. Cable internet
  3. Digital subscriber line (DSL)
  4. Satellite
Download Speed0.2 Mbps – 2,000 Mbps0.20 Mbps – 940 Mbps10 Mbps – 2,000 Mbps12 Mbps – 100 Mbps
Upload Speed0.128 Mbps – 1,000 Mbps0.128 Mbps – 940 Mbps1 Mbps – 1,000 Mbps3 Mbps
Latency12 ms – 33 ms19.5 ms – 51 ms22 ms – 28 ms610 ms
Packet Loss0% – 1%0% – 1%0% – 1%>1%

The number of internet users has gone up in the last 20 years. Nowadays, around 2.7 billion people all over the world can access the internet. The internet is now a vital part of our daily routine. On average, people who use broadband internet use around 12.5GB each month. That’s like downloading 4000 emails or 110 MP3 songs every single day! The internet is really important in our lives and it’s not going away anytime soon 

South Korea takes the lead among the most popular countries, with an average download speed of 38MBPS. Meanwhile, the United States is second on the list with an average download speed of 30MBPS. Despite this, the US has the highest number of internet users, with 96.49% of its population having internet access.

Recently, Pakistan Telecommunication Company Limited (PTCL) and Nokia conducted Pakistan’s first trial of one-terabit transport capacity per wavelength. 

According to DAWN newspaper, “The live network trial upgraded the PTCL Metro Transport Network to one terabit per channel. It provided speeds of 32 terabits per fiber. The trial, using Nokia’s Photonic Service Engine Transport Technology, enables future technology opportunities including smart cities and e-learning platforms for enterprise customers and subscribers. With one terabit capacity, it is possible to download a whole series of Game of Thrones in HD in less than two seconds. It can also support up to 300,000 HD video zoom calls at the same time.”

Improvements In PTCL Internet Speed

Improvements In PTCL Internet Speed

With an improved internet speed, you can save a lot of your precious time. Here are the 5 basic ways through which ptcl is dealing with your internet speed:

1. Upgrade To Fiber Optic Network

One of the major ways PTCL is improving internet speeds and reliability is by upgrading its network infrastructure to a Fiber Optic Network. Fiber Optic Network technology is faster and more reliable than traditional copper wire networks for internet connectivity.

This is because, with the Fiber Optic Network, internet data is transmitted through the use of light. It allows the data to travel faster and over longer distances without signal loss.

PTCL has started upgrading its users’ internet connections to Fiber Optic Network to provide faster and more reliable internet connections. This will allow customers to enjoy high-speed internet connectivity without any lag, buffering, or signal loss.

2. Investment In Network Infrastructure

Recognizing the importance of network infrastructure, PTCL has made a significant investment in upgrading and improving its network infrastructure. The company’s investment includes the installation of new network equipment, enhanced data centers, and increased bandwidth, among others.

The investment in network infrastructure will enable PTCL to provide its customers with faster and more reliable internet. This  will be possible even during peak hours when network traffic is high.

3. Partnership With Content Delivery Networks (CDN)

A Content Delivery Network (CDN) is a system that helps distribute web content more efficiently to end-users. PTCL has formed partnerships with several top-rated CDNs, which improves its internet speeds.

By partnering with CDNs, PTCL can ensure that users receive their online content, such as videos and webpages, from servers that are the closest to their location. This reduces the time taken to load such content.

4. Cloud Data Centers

Cloud data centers are the foundation of the digital world. PTCL has invested in Cloud Data Centers that are distributed geographically across cities in Pakistan. These Data Centers are equipped with the latest server technology. And this technology allows users to access their data from anywhere, anytime.

The main benefit of Cloud Data Centers is their scalability. They can handle and store massive amounts of data. As a result, it enables PTCL to provide users with faster and more reliable access to their data.

5. Customer Support Enhancements

Many telecommunications companies strive to improve their infrastructure to provide better internet services. While PTCL is paying just as much attention to customer support. PTCL has implemented several customer support tools and technologies to make customer support more convenient.

Tools such as online customer portals, chatbots, and mobile applications allow PTCL customers to raise queries and get their issues resolved quickly and easily. The enhanced support has a significant impact on internet speeds and reliability for PTCL users. This is because their issues are resolved quickly, allowing them to continue using the internet without any disruptions.


Conclusively, upgrading to Fiber Optic Networks, investing in network infrastructure, partnering with CDNs, investing in Cloud Data Centers, and customer support enhancements are the certain ways on which the PTCL has been working on. These ways make it clear that the company aims to provide the highest quality internet service to its users. 

PTCL is still one of the top commercial internet service providers in Pakistan, which is not surprising. If you are looking for faster and more reliable internet connectivity, consider switching to PTCL’s improved internet service today. By investing in its infrastructure, partnership, and customer support, PTCL is taking the necessary steps to improve internet services for its customers.