10 Best Patient Tools for Patient Engagement, Management, and Satisfaction

What does it mean for a patient to be engaged? When doctors, nurses, and other medical professionals talk about ways to improve patient engagement, what do they mean?

Patient engagement refers to a person’s participation, involvement, and collaboration in their own health and health care. The dramatic rise in health technology is making patient engagement easier and more rewarding. Not only does it help patients be more involved with their treatment and care but it also improves the patient experience and helps medical professionals manage patient care.

Read below for the top 10 patient tools for patient engagement, management, and satisfaction.


WELL™ Health is a patient communication platform. It is designed to make the patient or consumer experience more streamlined. With this platform, a person can schedule an appointment, refer to their electronic medical records (EMR), and send and receive messages regarding questions.

This platform is intuitively designed with the patient and healthcare providers in mind. WELL also has an analytics page for healthcare providers and administrative personnel to show how well they are doing responding to patient queries and scheduling appointments via the platform.

2. MyChart

MyChart is perfect for health systems that want to stay organized and well-connected with patients. It offers a portal where patients can access recent test results and send messages directly to members of their healthcare team.

You can also use this patient tool to schedule, cancel, or reschedule appointments all from your computer or smartphone. It has a great mobile interface if you spend a lot of time on your cell rather than on a computer.

3. Allegiance MD

When it comes to patient tools, Allegiance MD is the full package. This platform stores medical records and manages billing. Patients can view their payment plans and any outstanding fees.

Healthcare providers can use this platform to prescribe medication and correspond with patients about medical questions. As a patient, you can schedule appointments, get appointment reminders, and check-in for your appointment online.

4. QuickPay Portal

Don’t be fooled by the name – QuickPay Portal does more than handle payments. This portal is a one-stop-shop for patients and healthcare providers. Patients can book appointments (in-person or via telehealth), access their electronic medical records, and request prescriptions from their doctors.

QuickPay Portal also allows patients to view their test results and their billing statements. Patients can pay online and keep a record of each payment they made to their provider. Visit www.quickpayportal.com to learn more about this patient tool.

5. CareCloud Breeze

CareCloud Breeze is a patient platform for providers that offer specialty services, for example, a chiropractor or orthopedist. This platform offers many of the same features as the other platforms – payment, scheduling, and EMRs. But it also offers features for providers like automatic notifications and itemized charges.

The itemized charges feature is useful for providers that offer supplies patients can buy on-site. This could include medical devices, topical treatment, or specialty gear.

6. SimplePractice

Looking for a patient tool to replace all the paper forms found at a medical office? SimplePractice might be just what you’re looking for. This is a tool designed for small business owners. It’s easy to use and has a clean interface design.

Providers and patients alike enjoy SimplePractice because it makes every step of the patient process easier. From intake forms to billing, SimplePractice has it all. It even has a brand new telehealth feature that is HIPAA-compliant!

7. WebPT

Finally – a patient platform for physical, occupational, and speech therapists. The WebPT patient tool is similar to an electronic health record system offering a customizable option for providers. Healthcare providers can use different “modules” like appointment reminders or scheduling.

WebPT also has a feature where therapists can create home exercise programs for their patients. Patients can access their programs via the portal at their own convenience. Therapists can reach patients through automated emails and feedback forms even after their treatment program is over.

8. PatientNOW

PatientNOW is a patient engagement software for aesthetic medical practices (plastic surgery, dermatology, etc.). Patients can manage prescriptions and contact their doctor privately.

Doctors and staff can manage scheduling and inventory from a usable interface that streamlines the administrative tasks of patient management.

9. Mend

Welcome to Mend. A patient engagement tool with automated procedures for healthcare professionals. Patients can use SMS or email to contact their provider and ask medical questions. Mend has an app that users can sign into via their mobile or desktop to access the patient portal.

Mend also collects important patient data to inform providers and facilitate better care. Mend also offers telehealth capabilities securely for patients and their healthcare providers.

10. Relatient

Relatient is a patient engagement platform that takes automation to a new level. Patients can schedule appointments, join a waitlist, or send a message to their provider in one place. Patients are sent automated reminders about upcoming appointments, billing information, and health campaigns.

Relatient allows medical offices to keep a full schedule by automatically filling gaps where appointments were canceled or rescheduled. It allows for more patient visits every day.

Relatient also features post-visit surveys so that patients can share their feedback about the facility, staff, and level of care they received. The public reviews collected via the platform are used to share with potential new patients and grow medical practices based on reputation.

Survey patients post-visit and generate public reviews to improve your medical practice’s online reputation.

Patient Tools are the Future

Patient tools have the ability to improve patient care and management. Patients can communicate with providers when they need to and control their own appointments without making any phone calls. Providers can manage patient records, test results, and stay informed about their patient’s progress.

Don’t miss your opportunity to get on board with one of these top-rated patient tools. The world of healthcare, technology, and patient care is constantly evolving – don’t get left behind.

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